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Posted Nov 19, 2012
3:13:50 PM
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Bug check - report here if you are seeing persistant screen blanking in call.

On my Nokia Lumia I am seeing one fairly fatal flaw... when I receive a call, the display blanks as soon as I answer the call. Pressing the power button will very briefly flash the screen on, then it immediately blanks again.

 

It's as if the proximity sensor is "always on". Whatever it is, it makes it impossible to use "phone tree" "press 1 for..." kinda navigation, or transfer a call to/from speaker or BT, or use the phone while talking.

 

To test this, let me know if you have a functional display when in-call

 

1) when you've received a call

2) when you place a call

 

If you have to press power to wake up the phone display or not, that would be good to note too.

 

If it's working for everyone else, then my phone's got a hardware fail (proximity sensor is stuck/dead)

 

Thanks!

On my Nokia Lumia I am seeing one fairly fatal flaw... when I receive a call, the display blanks as soon as I answer the call. Pressing the power button will very briefly flash the screen on, then it immediately blanks again.

 

It's as if the proximity sensor is "always on". Whatever it is, it makes it impossible to use "phone tree" "press 1 for..." kinda navigation, or transfer a call to/from speaker or BT, or use the phone while talking.

 

To test this, let me know if you have a functional display when in-call

 

1) when you've received a call

2) when you place a call

 

If you have to press power to wake up the phone display or not, that would be good to note too.

 

If it's working for everyone else, then my phone's got a hardware fail (proximity sensor is stuck/dead)

 

Thanks!

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Nov 19, 2012 4:47:43 PM
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ACE - Professor
Edited by johninsj on Nov 19, 2012 at 4:52:11 PM

Followup myself:

 

http://discussions.nokia.com/t5/Nokia-Lumia/Proximity-sensor-doesn-t-switch-off-Lumia-920/m-p/1608506#M24777

 

The fix for me was to really clean off the glass area where the sensor is - right above the N in Nokia. So it's working again. Wow, that thing is sensative!

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Bug check - report here if you are seeing persistant screen blanking in call.

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ACE - Professor
Edited by johninsj on Nov 19, 2012 at 4:52:11 PM

Followup myself:

 

http://discussions.nokia.com/t5/Nokia-Lumia/Proximity-sensor-doesn-t-switch-off-Lumia-920/m-p/160850...

 

The fix for me was to really clean off the glass area where the sensor is - right above the N in Nokia. So it's working again. Wow, that thing is sensative!

 

 

Followup myself:

 

http://discussions.nokia.com/t5/Nokia-Lumia/Proximity-sensor-doesn-t-switch-off-Lumia-920/m-p/1608506#M24777

 

The fix for me was to really clean off the glass area where the sensor is - right above the N in Nokia. So it's working again. Wow, that thing is sensative!

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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