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Battery Life/contact ringtone/talk to text


Battery Life/contact ringtone/talk to text

I have a few concerns since updating to windows 10

1. Anyone experiencing their battery life is getting eaten up in ONE DAY??? Before I updated to windows 10 I was able to get 2 days with my battery. Now im lucky if I make it thru half a day. I AM NOOOOOOOT liking this and I cant seem to speak to an actual person at microsoft support. I've done all the things I did b4 the upgrade but it still eats my battery. Can someone PLEASE help me.

2. I assigned specific ring/text tones for contacts and they are no longer working yet they say they have a specific tone. HELP!!!!

3. There is a new feature I do NOT LIKE, when in my car and I receive a text cortana asks if I want to read or ignore. This feature is quite distracting to me while driving and idk how to turn it off. I thought I fixed it but it's back again.

This is my 4th attempt to try and have these questions answered and i hope someone can help.
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Re: Battery Life/contact ringtone/talk to text

Hello @Tigger62401


I apologize you have been experiencing some recent difficulties with the new windows 10 update. I will be more than happy to assist you in resolving your phone worries. In order for me to research your issue, I will need to verify some information. Please send me a private message by clicking here: https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/3512576


And include the following details:                                                                

Full Name/Name on Account:

Wireless # (if applicable):

Preferred Contact #:

Preferred time to be contacted (including time zone)

Email address:

What type of service (Uverse, DSL, Landline, Wireless):


Thank you,


*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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