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Welcome to AT&T!
Helpful hints for new AT&T customers.

Let us help you get started with AT&T!

So, you’ve joined AT&T and you’re ready to take advantage of the best Mobility, Phone, Internet, TV and Streaming services – that’s awesome! We can help with anything you might need to begin enjoying all AT&T has to offer.

The support on this page will help you create your new AT&T Access ID, protect your new devices, check your appointments, track your orders, understand your first bill and more!

Latest questions about Welcome to AT&T

PREpaid subscription cancellation

I’m outside USA now, I need to cancel the prepaid subscription online without using the purchased AT&T line & device used. I Can’t...
by Abbassim on Oct 16, 2018 2:52 AM
1 1 Reply 511 Views

Smart Home plugs & Fire TV Stick

Just upgraded to Internet 45 to get better speed, but now our Smart Home Plugs and Fire TV Stick Remote no longer work. have tried...
by dmc4153 on Sep 30, 2018 12:05 PM
1 1 Reply 855 Views

The new customer is very disappointed with the ATT installation service.

I moved to a new address and applied for a 1000M internet service on September 11. But until today, I have not installed successfu...
by hjylbhjylb on Sep 14, 2018 3:48 PM
1 1 Reply 744 Views

New Customer and Already Disappointed

I just switched from Spectrum to AT&T, signing up for Internet 300 service. Because of scheduling conflicts on my end and AT&T ava...
by The_Lex on Sep 10, 2018 7:58 AM
3 3 Replies 1107 Views


I live in the US and have the $65 unlimited plan. Why can't I use the hotspot anymore. I was using it up until last week when I ra...
by Clennox3 on Aug 24, 2018 9:04 AM
1 1 Reply 1652 Views
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