(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Thank you so much for your information. I had completely forgot about how to do this. I was so upset about it then excited when I received my new phone after putting in a claim. Thank you again, kudos to you again.