Samsung watch rose gold

[rromero]

I took my watch off the charger today to take it to work and within 2.5 hours it was dead. It's not even allowing me to get my messages and i only get them if I turn my phone off and turn it back on. This watch is literally brand new this is my first day with it and I'm already ready to return it. Has anyone else had similar issues?

[ATTCares]

Hello @rromero,

We can definitely provide you with some troubleshooting steps for these issues that you're experiencing with your Samsung Galaxy Watch. We recommend using our Troubleshoot & Resolve Tool to fix this. Simply select your device and the issue, then follow the steps to find a solution. If you're still looking to return your device, you can Learn how to return or exchange a newly purchased device here. Let us know if this helps.

Sean, AT&T Community Specialist