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Re: Samsung Galaxy Watch not showing pictures on watch sends me to phone to view pictures

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Samsung Galaxy Watch not showing pictures on watch sends me to phone to view pictures

When I receive a MMS message (pictures) my watch alerts me then the message  "This message contains media content please view on phone" displays. What needs to do done to view my pictures messages on my galaxy watch? I just switch to ATT&T yesterday from another provider I never had this issue with my galaxy watch with the other provider al my pictures would show on my watch  with no problem.

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Re: Samsung Galaxy Watch not showing pictures on watch sends me to phone to view pictures

Hello @hmorris7000,

 

Allow us to lend a helping hand. Are you using number sync or bluetooth? Is your watch an AT&T branded device or was it purchased from a different carrier? Try disconnecting/reconnecting the device to your phone. Let us know if that helps. Thank you.

 

Makaela, AT&T Community Specialist


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