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Number sync not working

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Number sync not working

S8 Plus and Gear S3 Frontier. I had to replace my phone, and ever since number sync won't work away from the phone. According to my account number sync is turned on. I've been to an AT&T store and talked to support, and it still doesn't work. This is very frustrating since I am paying for a service that doesn't work. 

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Re: Re: Number sync not working

I have the note 9 and just got my gear s3 frontier with the same number sync issue. "Expert tech support" was a big joke and he thought changing the user id would correct the situation.  After an hour of him going through the same steps and no results I told I'm through with "support" or rather lack there of....

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Re: Re: Number sync not working

Hate to say it, when it works it's a dream, when it doesn't it's a nightmare.  My nightmare took almost nine months to fix.  In October they got a new engineer to finally fix the problem.  Something kept shutting numbers sync off.  I have eight lines including 2 tablets, just have them send it to highest tech support , I finally ended telling first line of tech support, forget it, I am not doing nothing with you, been there done that, I am an expert in everything you want me to do.  Don't send your watch in to Samsung, I did that and that was about 3 months of bull and finally getting a replacement watch. Watch was fine all three time.  Good luck, hope you get your service gets fixed, hang in there. 
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