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Gear s3

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Gear s3

I have done all available updates I think through gear app and there's no still no available numbersync on my watch. I have been fighting this for 3 months and not seem to figure it out

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Message 1 of 6
ACE - Sage

Re: Gear s3

What phone are you using?  And is it an ATT branded phone?  

https://www.att.com/shop/wireless/features/numbersync.html

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
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Message 2 of 6
Tutor

Re: Gear s3

I am using a Galaxy S7 Edge
Message 3 of 6
ACE - Sage

Re: Gear s3

I ask 2 questions...

Is this an ATT branded phone?

if yes, have you created an access ID?   

If NO, you cannot use number sync, it only works with ATT phones.  It requires HD voice, which only ATT androids or iPhones have, as well as other AT&T programming.  

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 6
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Tutor

Re: Gear s3

The phone is a carryover that I brought from another carrier and accessed on AT&T account.
Message 5 of 6
ACE - Sage
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Accepted by ACE - Sage (ACE - Sage)
Accepted by lizdance40
‎06-09-2018 9:26 AM

Re: Gear s3

Which is why I asked..   you need a VoLTE, enhanced calling feature capable phone.  Which means it has to be an ATT branded android.  

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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