Helpful Links

Apple Watch Series 3 is Here – What’s new and how to order!

Highlighted
Community Support

Apple Watch Series 3 is Here – What’s new and how to order!

watchseries 3 giffy.gif

Freedom calls. Answer a call from your surfboard. Ask Siri to send a message. Stream your favorite songs on your run. And do it all while leaving your phone behind. Introducing Apple Watch Series 3 with cellular. Now you have the freedom to go with just your watch.

 

Order Now!

Get the latest news and/ or sign up for alerts new Apple and AT&T products!

 

 

Ordering the Apple Watch Series 3 is now 50% faster!

  1. Login to myAT&T and go to the shop section.
  2. Select Your Device
  3. Grab some Accessories & Protection on the way
  4. Check Out!

Wondering what your upgrade options are?

Dial *NEW# (*639#) to check for upgrade eligibility

Log into your account to see what is available to you!

 

Want to upgrade and have Next? - Learn about your options and upgrade!  

 

Key Features & Specs

 

Chip (GPS + Cellular)

  • S3: Faster dual-core processor
  • W2: Apple wireless chip

Features (GPS + Cellular)

  • Built-in GPS and GLONASS
  • Barometric altimeter
  • Water resistant 50 meters
  • Heart rate sensor
  • Accelerometer
  • Gyroscope
  • Ambient light sensor
  • Siri speaks
  • Capacity 16GB
  • Ceramic back

Connectivity (GPS + Cellular)

  • LTE and UMTS
  • Wi-Fi (802.11b/g/n 2.4GHz)
  • Bluetooth 4.2

Display (GPS + Cellular)

  • Second-generation OLED Retina display with Force Touch 2x brighter (1000 nits)
  • Sapphire crystal (stainless steel and ceramic cases)
  • Ion-X glass (aluminum cases)
  • 272 by 340 pixels (38mm)
  • 312 by 390 pixels (42mm)

Power (GPS + Cellular)

  • Built-in rechargeable lithium-ion battery
  • Up to 18 hours
  • Magnetic charging cable
  • USB power adapter

 *Apple Watch series 3 also available with no Cellular

 

Jared, AT&T Community Specialist

 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please send us a private message.
Follow us on: Twitter @ATTCares and @DIRECTVService
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
13,440 Views
Message 1 of 55
Community Support

Re: Apple Watch Series 3 is Here – What’s new and how to order!

Find out more about the Apple Watch series 3 at Apple's website.

 

Jared, AT&T Community Specialist

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please send us a private message.
Follow us on: Twitter @ATTCares and @DIRECTVService
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 55
Contributor

Re: Apple Watch Series 3 is Here – What’s new and how to order!

Is there financing? Or can you bill the amount to your bill?

Message 3 of 55
ACE - Expert

Re: Apple Watch Series 3 is Here – What’s new and how to order!


golfam123 wrote:

Is there financing? Or can you bill the amount to your bill?


@golfam123

 

there is financing on the LG sport so I see no reason they wont do it for this one.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 55
Contributor

Re: Apple Watch Series 3 is Here – What’s new and how to order!

Can we only preorder the smaller 38mm size? I don't see an option for the 42mm size. Please help!
Message 5 of 55
ACE - Expert

Re: Apple Watch Series 3 is Here – What’s new and how to order!


Peeps81 wrote:
Can we only preorder the smaller 38mm size? I don't see an option for the 42mm size. Please help!

https://www.att.com/devices/apple/apple-watch-series-3-cellular-42mm.html#sku=sku7940325

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 55
Teacher

Re: Apple Watch Series 3 is Here – What’s new and how to order!

When I'm trying to preorder the 42mm , it's saying this device isn't compatible with your current rate plan or isn't available in my area? Help!
Message 7 of 55
ACE - Expert

Re: Apple Watch Series 3 is Here – What’s new and how to order!


Mdsmith96 wrote:
When I'm trying to preorder the 42mm , it's saying this device isn't compatible with your current rate plan or isn't available in my area? Help!

@Mdsmith96

 

what rate plan are you on....  The only rate plans that work with the iwatch are the 2 new unlimited plans and the mobile share advantage plan.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 8 of 55
Teacher

Re: Apple Watch Series 3 is Here – What’s new and how to order!

I'm with the unlimited choice plan .
Message 9 of 55
Contributor

Re: Apple Watch Series 3 is Here – What’s new and how to order!

Why does it cost me to add Apple Watch Series 3 to my account?  Is it because it is believed someone could be talking on the Apple Watch over cellular, while, say, downloading an movie on the iPhone, on cellular?

 

 And, why can't I pay-as-you-go like an iPad?  Turn it on, turn it off, month-by-month.

Message 10 of 55
Contributor

Iwatch cost

How much will an I watch data plan cost
Message 11 of 55
Contributor

How Do I Register a Complaint for Awful Customer Service?

Please let me share the rundown of what has transpired in the last 36 hours.

 

On Friday afternoon (9/15) I placed an order for an aluminum space gray 42mm Apple Watch Series 3 with a black sports band. I was charged the taxes (typical) that comes when you order on a Next plan ($24.72, which I confirmed does appear on my bank statement as a pending charge), and everything appeared to be in order with a promised ship date of 9/22.

 

At 11:44AM (EDT) today (9/16) I received an email that said that something had gone wrong with my order and that I needed to call a number to get my order "back on track". I called the number at around 4PM (EDT) and was informed that a "glitch" had occurred with the AT&T online system, so they needed to cancel my existing order and place a new one. I was assured when I asked that I would get the right watch and still expect to have it shipped on the originally promised date. We canceled the order. I was charged another $24.72. Everything seemed fine. Unfortunately, when I received the email confirmation of the order, the person that took it had (despite me confirming what I wanted verbally no less than 6 times) substituted an olive loop as the band rather than the black sports band. In addition, the promised ship date had moved back to 10/6.

 

Furious, I called back to the support number. I explained the situation, and was placed on hold for 30 minutes. No one ever came back to check on me, so I hung up.

 

More furious, I called back to the support number. I explained the situation again, was placed on hold, was transferred, was disconnected.

 

About to explode, I called back to the support number. I AGAIN explained the entire situation. After some minutes and apparent conversation with the person's supervisor, I was advised that all I could do was cancel the second order and place a third order, but that my order would go to the back of the line. Since I had no choice (didn't want the olive loop band and didn't want to pay $50 for the RIGHT band), I allowed them to cancel the order. Frustrated, I got off the phone. That was at 7PM (EDT)--3 hours after I had embarked on this keystone coplike odyssey of failure.

 

No longer wanting to leave the finalized order to chance (and the spotty English skills of the folks I had been dealing all afternoon/evening), I chose to place a third order online (and get charged $24.72 again). My current promised shipping date is now in November. November. I went from waiting a week to waiting two months. This is utterly inexcusable. AT&T should honor the original shipping date that was promised before THEIR litany of missteps. I am entirely displeased with this interaction and seriously considering leaving AT&T (and taking my yearly phone upgrades and close to $500/mo of business to a competitor).

 

I look forward to your response.

Message 12 of 55
Tutor

Re: Iwatch cost

Can the Series 3 AppleWatch be used with ATT Prepaid?

Message 13 of 55
ACE - Expert

Re: Iwatch cost

No it's not allowed on prepaid on any carrier.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 14 of 55
Teacher

Re: Iwatch cost

I don’t think Apple Watch works on prepaid plans
Message 15 of 55
Share this topic
Announcements
Additional Support