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08-23-2013 12:04 PM
Have had one wireless receiver for some time (over a year) and still find that it loses connection to the access point almost every night. We go through the process of power cycling both the access point and the wireless receiver and it usually works for the next 24 hours or so. The access point is across the room about 15 feet with a direct line of sight between the two. The access point is connected to the gateway via cat5 on s direct port (ie not through a switch). I remember sometime back there was a firmware upgrade that was supposed to fix this, which I believe I got. Is there a way to confirm the firmware version and update it, or does anyone have any other suggestions.
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10-16-2019 7:01 AM
The suggested "Solution" from AT&T does not FIX my stated problem - I don't want to have to reset or cycle power to the WAP every day, which is what I am having to do presently!!
10-16-2019 7:17 AM
The ATT wireless units are garbage. I offer 2 solutions:
1) Best solution is to get rid of wireless and directly connect the gateway via ethernet. I have 3 TVs in 3 distant rooms connected and i never have these problems anymore.
2) Use your own wireless setup. Use the ethernet connections on the set top box and the gateway and use 2 external wireless access points to connect them (you probably already have 1). This removes the ATT wireless nonsense from the equation; as long as your access points are up, it's like a wired connection.
10-16-2019 4:01 PM
- edited 10-16-2019 4:27 PM
I'm getting 500/500 at the moment, and I'm watching a movie on netflix. For me the internet service has always been superb. I had comcast before; the problem with comcast is that it was down regularly. Every time they did an upgrade somewhere it was down for 15 minutes; or they'd reset my modem. I work from home so I noticed; and it was a major PIA. ATT has virtually never been down in 2 years.
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