While recording 4 different programs the DVR will not let us view additional channels, NORMAL?

okm
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While recording 4 different programs the DVR will not let us view additional channels, NORMAL?

While recording 4 different programs the DVR will not let us view additional channels, NORMAL?

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Accepted by Anonymous
‎09-30-2015 1:39 AM

Re: While recording 4 different programs the DVR will not let us view additional channels, NORMAL?

Hey, okm

This has to do with something called "Stream Management". Live TV, Pay-Per-View, U-verse Movies, On Demand, Recording TV shows, and applications come as streams of content to the TV receivers. We provision each household with a maximum amount of network bandwidth based on the capacity of the network and the distance from the home to the serving terminal in your neighborhood. Stream management limits the number of streams so that it won't exceed the available bandwidth. Each U-verse TV customer has a total of 4 streams, they're broken down into HD (High Def) and SD (Standard Def) streams.


Check this discussion for more details and examples: activity limit of four at one time, Why?

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
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Re: While recording 4 different programs the DVR will not let us view additional channels, NORMAL?

It is the restriction occuring because of the stream allocations.

With U-Verse, at once, we can watch or record 4 shows. Recording a program is also considered as a stream consumption.

So, if you are recording 4 shows at a particcular time, you will not be able to view or record a 5th program. However, you will be able to view any one of the programs that are being recorded.

Recording and watching the same show on multiple TVs will consume only one stream, regardless of number of TVs.

.

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