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61 Messages
Where to Find Updated Channel Lineup - 380 Esquire DC'd from U200?
Hello, Can anyone tell me is this up to date: https://www.att.com/Common/PDF/U-verse_English_Channel_Lineup.pdf
I'm trying to find an up to date PDF for the channel lineup rather than the lineup at att.com/channellineup which lists by network rather than by channel, also the PDF is printable.
Thanks
StevieJ
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61 Messages
8 years ago
Great to know, my bad for not reading everything on the bill -- maybe someone could inform ATT customer service of where to find these updates, rather than telling me to check my email or look for a message in the "news you can use" section of my bill. Thanks!
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StevieJ
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61 Messages
8 years ago
I can view the channel lineup info whether I have an account or not from att.com then linkig to TV/channel lineup -- https://www.att.com/channellineup/tv/u-versetv.html and at that page there is a link to "print" at top right which brings up a PDF (better viewing) -- https://www.att.com/Common/PDF/U-verse_English_Channel_Lineup.pdf but the two pages show different info for 380 Esquire, the 1st shows it's available with U300 and not U200, apparently this is up to date, the PDF doc shows it is available with U200 -- ATT please update your website, or dont have it available for customers to access, no excuse for having inaccurate info, if USA Today has accurate info then you also should on your lineup site.
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StevieJ
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61 Messages
8 years ago
http://att.com/U-verseprogrammingchanges does not work, I guess they need to also update info on their bill. As previously referenced, http://programmingchanges.att.com/ does work, for now.
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StevieJ
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61 Messages
8 years ago
AT&T - FYI this is how you provide & maintain a NORMAL CHANNEL LINEUP WEBSITE - https://www.charter.com/browse/content/tv#/channel-lineup
Nice to see Charter has Esquire in their basic package, thanks AT&T for helping me to convince my mother to change to Charter. Ciao
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randboc
Tutor
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7 Messages
8 years ago
ditto that... 20 min on chat log and no one seems to know how to get a simple web link or pdf with the number listings
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randboc
Tutor
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7 Messages
8 years ago
both of those links come up with page not found
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mibrnsurg
Expert
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20.4K Messages
8 years ago
@randboc My post above link will work:
https://forums.att.com/t5/Using-your-U-verse-TV/Where-to-Find-Updated-Channel-Lineup-380-Esquire-DC-d-from-U200/m-p/4855052#M11370
Just follow the directions.;)
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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StevieJ
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61 Messages
8 years ago
I also saw that URL posted in this forum - I tried it but getting 'temporarily NA' It's also not a pdf - ATT still hasnt
https://www.att.com/Common/PDF/U-verse_English_Channel_Lineup.pdf is still not up to date!
Why doesnt ATT support have this URL and why isnt it made readily available?!
Uverse support still has no info about & doesnt believe me when I tell them on 7/1 that esquire & logo moved from U200 to U300. Support said they were sure this would never happen w/o advanced notice and users would receive an email as well as notice on their statements - both incorrect. How hard is this? Very shocking to run into this with ATT. Apparently programmingchanges.att.com is where users need to go to find out about programming changes & I found this info in this forum and no where @ att.com or on uverse.com
Pathetic!
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StevieJ
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61 Messages
8 years ago
Thanks for providing the URL - http://programmingchanges.att.com
I dont know why those characters (%A0) were automatically copied in, these fields take markup so it was automatically added to what I copied in - I tried recopying & they still appeared. Yes I had the correct link. AT&T still has not updated the PDF so there is still no 'solution' to making a CURRENT channel lineup available in PDF and I expect them to have an updated PDF especially when they make changes, and add a date at the bottom of it, like the rest of the modern world does to their documents!
In addition there is no excuse for only publishing such channel lineup changes to the above site. Uverse support didnt believe me & thought I was crazy for even suggesting esquire & logo were part of U200 and changed to U300 on 7/1 - support had NO info about this change & they didnt know about http://programmingchanges.att.com - I'm sorry ATT, I dont read USAtoday!
Support also told me that I would have received an email from ATT and there would be a notice on my statement if ATT were to ever make a change to the channel lineup - no to both.I talked to someone at Uverse support who said they were a manager and who said they'd look into the issue & call me back, didnt happen - the 'manager' also knew nothing about any lineup changes & knew nothing about http://programmingchanges.att.com Seems like ATT users are supposed to surf this forum to find accurate & correct information. Great stuff.
ATT you dont listen and no you dont care! How hard is it to have a link at att.com/myatt for channel lineup changes - pathetic customer service.
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StevieJ
Mentor
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61 Messages
8 years ago
Thanks and yes I saw that site but I want a printable PDF which is available but unfortunately not up to date - too much to expect ATT to update their PDF. I can let them borrow my Adobe software if they need to.
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