Where is the Hallmark Channel?

Contributor

Where is the Hallmark Channel?

I am new to At&t U verus. I was told when I signed up the Hallmark Channel was available.  It took me a week to finally realize you don't have it. Very misleading.

Message 436 of 787 (79,294 Views)
Contributor

Re: The Hallmark Channel

We had horrible service from our previous carrier Time Warner and couldn't be happier with Att, so it wasn't an option to review channels prior to the change, because it wouldn't have made a difference.  I would be happy to pay a monthly charge to watch The Hallmark Channel if offered, did suscribe to Spirt Clips to get a small fix but it isn't enough.  It's stupid that two companies can't resolve this.  In researching AT&T has been steadly growing over the past 3 years probably all those leaving crappy companies,  and one would think that Hallmark parent company would take notice.  So I turn to Lifetime, AMC, and Turner for the classics.   And maybe Hallmark will be offered on other venues like HULU and ITunes. 

Message 180 of 787 (2,034 Views)
Contributor

Re: Hallmark Channel

I am supposed to switch from Directv to Uverse next week.  I have been watching Hallmark all month because of all their holiday movies.  I was surprised when I didn't see this channel on the Uverse lineup.  They have so many obscure channels, you think they could work out a deal with a more mainstream service.  I might have to postpone my switch until after the holidays.

 

They have been at loggerheads for three years.  How sad.

Message 181 of 787 (3,156 Views)

Re: Where is the Hallmark Channel??

Message 182 of 787 (3,079 Views)
ACE - Professor

Re: Where is the Hallmark Channel??


jlwmcfarland wrote:

http://www.hallmarkchannel.com/ChannelLocator/Channel_locator_request.aspx?zip 


I am sure youre effort is appreciated, but that link to Hallmark is pretty useless. Crown Media, the owner of the Hallmark and Hallmark Movie Channel, is very much aware that U-Verse does not carry their channels.

 

Please continue to post on this forum. You have two very good first posts.

 


Owning a computer and not having the internet is like buying a refrigerator and not stocking it with food.

Owning a computer and not having the internet is like buying a refrigerator and not stocking it with food.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 183 of 787 (3,047 Views)
Contributor

Re: Why do I no longer get the Hallmark Channel? Will it possibly be restored?

I'm NEW to Uverse - sadly - and enjoyed all last Christmas watching the Hallmark Channel while at home - wonderful movies.  NOW - unfortunately - I find that ATT dropped Hallmark back years ago and because of the lack of forethought on my part - I'm stuck at least for 7 mos and 21 days before I'll be going back to COMCAST.  I am SICK that I ever switched.  Slow internet - problems constantly with TV's - every morning having a blue screen and having to use the tv remote to switch over to tv then back to dmi1 - what the? - THEN...,it works.  Or, unplug the unit for 10 seconds, plug it back in - wait for the ATT bing bing bing circle to reconnect - then.......you get tv.  How, pray tell, is that BETTER.  The channels are totally mixed up - so so so so so so sad I switched,  COMCAST - I love you and I will be back 

Message 184 of 787 (2,973 Views)
ACE - Master

Re: Why do I no longer get the Hallmark Channel? Will it possibly be restored?

[ Edited ]

krolakb wrote:

I'm NEW to Uverse - sadly - and enjoyed all last Christmas watching the Hallmark Channel while at home - wonderful movies.  NOW - unfortunately - I find that ATT dropped Hallmark back years ago and because of the lack of forethought on my part - I'm stuck at least for 7 mos and 21 days before I'll be going back to COMCAST.  I am SICK that I ever switched.  Slow internet - problems constantly with TV's - every morning having a blue screen and having to use the tv remote to switch over to tv then back to dmi1 - what the? - THEN...,it works.  Or, unplug the unit for 10 seconds, plug it back in - wait for the ATT bing bing bing circle to reconnect - then.......you get tv.  How, pray tell, is that BETTER.  The channels are totally mixed up - so so so so so so sad I switched,  COMCAST - I love you and I will be back 


1.  Yes, Hallmark has been gone for over 3 years.  If it's one of your faves, you probably should've checked before you switched.  No one provider carries every channel.

 

2.  Blue screen means you're turning your TV off but your box is still on and is going into the screen saver mode.  Make sure your box is OFF (all lights off) along with your TV.

 

3.  Channels mixed up?  EVERY provider places channels differently.  I, personally, like the way Uverse organizes their channels.  But there is a learning curve.

 

4.  Comcast=evil at my house....but that's just me.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 185 of 787 (2,968 Views)
ACE - Master

Re: Why do I no longer get the Hallmark Channel? Will it possibly be restored?


skeeterintexas wrote:

krolakb wrote:

I'm NEW to Uverse - sadly - and enjoyed all last Christmas watching the Hallmark Channel while at home - wonderful movies.  NOW - unfortunately - I find that ATT dropped Hallmark back years ago and because of the lack of forethought on my part - I'm stuck at least for 7 mos and 21 days before I'll be going back to COMCAST.  I am SICK that I ever switched.  Slow internet - problems constantly with TV's - every morning having a blue screen and having to use the tv remote to switch over to tv then back to dmi1 - what the? - THEN...,it works.  Or, unplug the unit for 10 seconds, plug it back in - wait for the ATT bing bing bing circle to reconnect - then.......you get tv.  How, pray tell, is that BETTER.  The channels are totally mixed up - so so so so so so sad I switched,  COMCAST - I love you and I will be back 


1.  Yes, Hallmark has been gone for over 3 years.  If it's one of your faves, you probably should've checked before you switched.  No one provider carries every channel.

 

2.  Blue screen means you're turning your TV off but your box is still on and is going into the screen saver mode.  Make sure your box is OFF (all lights off) along with your TV.

 

3.  Channels mixed up?  EVERY provider places channels differently.  I, personally, like the way Uverse organizes their channels.  But there is a learning curve.

 

4.  Comcast=evil at my house....but that's just me.


Unfortunately that is a customer fail, on all levels.  It took them 4 months and 9 days to discover that they did not have a channel that they HAD to have?  It's also apparent that in 4 months and 9 days, they did not learn how to use the equipment (either not fully turning everything off or hitting the 8 hour standby switchover) nor did they learn the channel positions.  I normally side with the Hallmark "whiners" but this one has a funny smell, lol.  

 

7 Months, 20 days and a wakeup!  Tomorrow, they will be so short, they can parachute off a paperclip!  

 

COMCAST: 1-800XFINITY Smiley Tongue

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 186 of 787 (2,946 Views)
Highlighted
ACE - Master

Re: Why do I no longer get the Hallmark Channel? Will it possibly be restored?

I was pretty admant about HGTV & DIY and verified that Uverse carried BOTH. 

 

Would I have been PO'd if they hadn't?  Yes, but it would be my own fault.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 187 of 787 (2,941 Views)
Tutor

Re: Where is the Hallmark Channel??

I know a solution has been accepted but I have another to offer. Go to hallmarkchannel.com Go to channel locator at the very bottom of the page. Request Hallmark Channel to add to At&T. We are scheduled to change U-Verse next week but I just realized Hallmark Channels are not available. Now I'm contemplating staying with dish.

Message 188 of 787 (2,929 Views)
Tutor

Re: Where is the Hallmark Channel??

[ Edited ]

On the Hallmark website, they are more than willing to work with ATT on a contract. We pay high dollar for ATT U-verse and ATT needs to do whatever is needed to ensure customer satisfaction.

 

[edited for privacy – please do not post personal information]

Message 189 of 787 (2,769 Views)
ACE - Expert

Re:Where is the Hallmark Channel??

[ Edited ]

wmabel wrote:

On the Hallmark website, they are more than willing to work with ATT on a contract. ...


Took Hallmark's word for that, did ya?

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 190 of 787 (2,766 Views)
Tutor

Re:Where is the Hallmark Channel??

[ Edited ]

This is not acceptable. Customers are demanding a service and no attempt is made to resolve this issue. What do they mean, fair deal? Customers pay high dollar for U-verse service and cannot get the one channel we want because AT&T is not willing to put the customer first. My God, bite the bullet and negotiate a deal. Hallmark offers the best Christmas movies and Lifetime (AT&T's alternate) is not satisfactory. I am beginning to think AT&T is anti-Chistmas and anti-christ. AT&T even charges a fee to watch many of the Christmas movies on demand. This is not right. This is the second year I have suffered through this mess and I will not tolerate a third year of this bogus excuse.

Message 191 of 787 (2,758 Views)
Tutor

Re: Where is the Hallmark Channel??

AT&T has fancy technology but they are not willing to get the one TV channel that many of its viewers desire, the Hallmark Channel. What is the use in having fancy technology and a thousand TV channels if you do not have the one channel you enjoy watching?
Message 192 of 787 (2,758 Views)
Tutor

Re: Where is the Hallmark Channel??

[ Edited ]

You bet. AT&T is a large company and they specialize in negotiating. They have no problem charging us high dollar. What do they want Hallmark to do, give them access to the channel free. Just as customers pay for what they want, AT&T must do the same to ensure customer satisfaction. On the other hand, if they do not care to satisfy their customers, then other companies are waiting in line for our dollars.

Message 193 of 787 (2,755 Views)
Tutor

Re: Where is the Hallmark Channel??

[ Edited ]

This is not an acceptable solution. What do you do, just post the pleasant responses in this forum? This is bogus.

Message 194 of 787 (2,754 Views)
Share this topic
Announcements

Having service trouble? There is an app for that! Use our troubleshooting tool or text myATT to 8758 to download the app. It is much faster than posting on our forums. You will also find some helpful articles below.