09-21-2017 9:55 AM
09-21-2017 9:55 AM
Wondering What Is Going On With A Channel Negotiation?
AT&T's agreements with programmers expire from time to time. We are usually able to obtain renewals or extensions of such agreements, but in rare cases we may be required to cease carriage of channels.
For more information on upcoming expirations or other programming changes, please visit http://programmingchanges.att.com. Just select your state!
Want a specific channel? Be heard! Visit: www.att.com/fightingforyou!
ChrisZ, AT&T Community Specialist
AT&T Customer Care
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService
Solved by: Go to Solution.
09-21-2017 9:57 AM
09-21-2017 9:57 AM
Losing a favorite channel is never a good thing. You will find some information above to check to see what is going on with a channel negotiation.
ChrisZ, AT&T Community Specialist
AT&T Customer Care
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService
10-09-2017 5:21 PM
10-09-2017 5:21 PM
Why so many people have commented on social media that they at least got a credit for services they had not been receiving. I was told no credit. Not happy at all. Please justify this to me and why I am paying for services I am not receiving. . My b issue is with you since you are the ones I send my money v to. And it's not cheap either
10-09-2017 7:58 PM
10-09-2017 7:58 PM
Why is this issue not resolved yet! Multiple channels that I have been paying for have been black since September 13 and it is now October 9. I am paying for a service and not receiving it. How am I going to be reimbursed for this, credit on my bill? This is causing missed TV shows, local news, NFL games, and NASCAR races that affect me.
10-10-2017 1:59 PM
10-10-2017 1:59 PM
I have been without NBC for over 1 month due to your dispute with Dispatch Broadcast. There has been no update on the "fighting for you " page. Can anyone provide a update as to the status of the dispute?
10-14-2017 2:01 PM
10-14-2017 2:01 PM
Hi @Carter2,
I am sorry you have not received any sort of credit. I am happy to check into this for you!
So I can best assist, please send me a private message @ATTCares containing your full name and account number. I look forward to hearing from you!
Geovanni, AT&T Community Specialist