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Where Is Channel XYZ? - Things To Know From AT&T Regarding Channel Negotiations

ATTCustomerCare
Community Support
Community Support

‎09-21-2017 9:55 AM

‎09-21-2017 9:55 AM

Where Is Channel XYZ? - Things To Know From AT&T Regarding Channel Negotiations

 

Neo_Chan.png Wondering What Is Going On With A Channel Negotiation? 

 

AT&T's agreements with programmers expire from time to time. We are usually able to obtain renewals or extensions of such agreements, but in rare cases we may be required to cease carriage of channels.

 

For more information on upcoming expirations or other programming changes, please visit http://programmingchanges.att.com. Just select your state!

 

Want a specific channel? Be heard! Visit: www.att.com/fightingforyou!

 

ChrisZ, AT&T Community Specialist 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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ATTCustomerCare
Community Support
Community Support

‎09-21-2017 9:57 AM

‎09-21-2017 9:57 AM

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Accepted by ATTCustomerCare
‎09-21-2017 9:57 AM

Re: Where Is Channel XYZ? - Things To Know From AT&T Regarding Channel Negotiations

Losing a favorite channel is never a good thing. You will find some information above to check to see what is going on with a channel negotiation.

 

ChrisZ, AT&T Community Specialist  

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Carter2
Carter2
Contributor

‎10-09-2017 5:21 PM

‎10-09-2017 5:21 PM

Negotiations between AT&T and Channel 5 and Fox

Why so many people have commented on social media that they at least got a credit for services they had not been receiving. I was told no credit. Not happy at all. Please justify this to me and why I am paying for services I am not receiving. . My b issue is with you since you are the ones I send my money v to. And it's not cheap either

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sm76283
sm76283
Contributor

‎10-09-2017 7:58 PM

‎10-09-2017 7:58 PM

September Dispute with WRAL and Fox 50 in Raleigh, NC area

Why is this issue not resolved yet!  Multiple channels that I have been paying for have been black since September 13 and it is now October 9.  I am paying for a service and not receiving it.  How am I going to be reimbursed for this, credit on my bill?  This is causing missed TV shows, local news, NFL games, and NASCAR races that affect me.

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LL3459
LL3459
Teacher

‎10-10-2017 1:59 PM

‎10-10-2017 1:59 PM

NBC

I have been without NBC for over 1 month due to your dispute with Dispatch Broadcast.  There has been no update on the "fighting for you " page.  Can anyone provide a update as to the status of the dispute?

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ATTCares
Administrator
Administrator

‎10-14-2017 2:01 PM

‎10-14-2017 2:01 PM

Re: Negotiations between AT&T and Channel 5 and Fox

Hi @Carter2,


I am sorry you have not received any sort of credit. I am happy to check into this for you!


So I can best assist, please send me a private message @ATTCares containing your full name and account number. I look forward to hearing from you!


Geovanni, AT&T Community Specialist


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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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