What does "client initialization error" mean when connecting a wireless receiver?

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What does "client initialization error" mean when connecting a wireless receiver?

What does "client initialization error" mean when connecting a Uverse wireless receiver?

Message 1 of 8 (6,274 Views)
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Accepted by beckyww (Administrator)
‎09-30-2015 1:39 AM

Re: What does "client initialization error" mean when connecting a wireless receiver?

Means it's not connecting to the RG and getting an IP address.  Try an unplug/plug in reboot of the RG for 30 seconds, then the same on the WAP (wireless access point) near the RG then the wireless receiver.

If you still get the same aerror, the Community Mgrs here will be around Sunday during the day and should be able to help w/things.  Good luck Smiley Wink

Edit:  This thread may supply some info:

https://getsocial.att.com/message/4817#4817

Chris

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 8 (6,265 Views)
Tutor

Re: What does "client initialization error" mean when connecting a wireless receiver?

Thanks. We'll give it a try, but we have a tech coming out on Tuesday as a backup plan.

Cindy Gautreaux

Facilities Manager,

Fondren Library Center

Southern Methodist University

XXXXXXXX

XXX

Message 3 of 8 (6,265 Views)
Community Support

Re: What does "client initialization error" mean when connecting a wireless receiver?

Hi jackson,

I noticed a technician did go out and get everything up and running. We just wanted to check in with you and make sure everything was working perfectly.

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 8 (6,265 Views)
Tutor

Re: What does "client initialization error" mean when connecting a wireless receiver?

Yes - everything is working well now. Thanks!

Cindy Gautreaux

Facilities Manager,

Fondren Library Center

Southern Methodist University

Message 5 of 8 (6,265 Views)
Community Support

Re: What does "client initialization error" mean when connecting a wireless receiver?

That is great to hear. Glad everything is working as is, and if you have any other issues or questions, let us know and we would be glad to help.

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 6 of 8 (6,265 Views)
Contributor

Re: What does "client initialization error" mean when connecting a wireless receiver?

ATT just sent me a replacement wireless receiver because I kept having to reboot my original wireless box after turning it off. I was able to pair the new wireless receiver but kept getting client initialization error. When I hooked up the old box it works fine until I turn off the tv and then I have to reboot next time to get signal back but at least it works then. ATT sent me another new wireless box and I get the same error. Any help?
Message 7 of 8 (3,649 Views)
Employee

Re: What does "client initialization error" mean when connecting a wireless receiver?

Sounds like hdmi cable issue on having to reboot receiver, change cable to componet (5 color...red white for audio, red blue green for pic).

To install new wireless requires the removal of old wireless from account.
when is the activation date for new receiver?
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 8 of 8 (3,642 Views)
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