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U-verse TV Down - Troubleshooting and Things To Know From AT&T
Welcome to the U-verse TV Troubleshooting Hub!
Your One Stop Shop For Your U-verse TV Needs!
Below are some helpful articles to troubleshooting your U-verse TV service! If you need immediate assistance, we highly recommend using our Troubleshooting Resolve Tool which allows you to troubleshoot on a mobile device, computer, or TV!
U-verse TV Troubleshooting
Troubleshoot:
DVR/Receivers - Symptoms: Loss of Recordings, Resets, Reboots, Pixelation and Freeze.
Wireless Receiver - Symptoms: Loss of Recordings, Resets, Reboots, Pixelation and Freeze.
Possible Outage - Service down? This article will explain how you can check for an outage.
Learn how the receiver environment can impact service here.
Remote Troubleshooting
Troubleshoot:
Unresponsive Remote - Learn to quickly resolve your remote woes!
Remote Programming - Learn how to program your remote.
How to Return U-verse Equipment?
Features
Check Out The Cool Stuff:
TV Features - What was changed? What was added?
AT&T Remote Features - What was changed? What was added?
Getting a new television? Check out this article for some helpful hints when hooking it up!
For DIRECTV troubleshooting, click here!
For U-verse Internet Troubleshooting, click here!
For U-verse Billing Assistance, click here!
For Landline and DSL Billing Assistance, click here!
Mobility Troubleshooting, Ordering & Billing
ChrisZ, AT&T Community Specialist
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Willie1646
Contributor
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1 Message
7 years ago
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maryflorad
Contributor
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1 Message
7 years ago
Why does my tv freeze or go black? my daughter also has att and the same thing is happening to her. Att is not a good product.
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