12-29-2012 6:18 PM
I have a 46" Sony Bravia HDTV. I upgraded my U-verse family pack to U-verse 200 pack service a couple days ago. Now i got a issue after upgrading. While all the ATT uverse channels like 800 show case and others ATT channels expand to fill the screen, but all the real channels are letterboxed such that i need to select "zoom" on the tv format to expand it full screen.
Is there a simple setting that will correct the problem so I do no need to select the "zoom" setting to get the picture full screen with channels? Since I don't have the problem with ATT Uverse show case channels like 300 & 800, I assume the issue is with U-Verse and not the tv.
I tried some options like
MENU > OPTIONS > SYSTEM OPTIONS > ASPECT RATIO to 720 & 1080i but it didn't work. I am using HDMI cable to coonect to TV.
Thanks for any help!
Solved by: Go to Solution.
12-29-2012 6:44 PM
If you do not have the HD service and are watching channels that start with 1000 then you aren't watching an HD channel rather you are watching SD regardless what type of TV you have.
12-29-2012 7:02 PM
yeah i dont have HD servic. issue is "channels do not fill screen" which were working fine with uverse family pack before upgrade.
12-29-2012 7:41 PM
12-29-2012 9:24 PM
12-30-2012 9:25 AM
thanks to all of you for reply.
I tried all permutation & combination but did not work.
now i set Zoom to Stretch for the SD channels & its fill the screen to full but quality is not good
I'll switch to HD somtime in future.
BUT i am still amazed why all earlier channels which were not HD working fine for me.
12-30-2012 9:32 AM
Learn how connect your AT&T holiday gifts at Unwrapped on Wednesday, 12/27 (1-4pm ET)!
Having service trouble? There is an app for that!
Click here to check it out or text myATT to 8758 to download the app. You can quickly and easily resolve your service woes!Do you need to contact us? Chat with us!