Thinking about making the switch from DirecTV to U-verse, has it matured?

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Re: Thinking about making the switch from DirecTV to U-verse, has it matured?


larry11 wrote:

 

I agree about Verizon FIOS. Great concept, but too expensive for Verizon short term. The business climate is such that most companies don't think long term anymore.

 

However, I want to disagree about discussing U-verse without being a current customer. I'm a Chicago Bear fan but that doesn't stop me from engaging in talk , discussions, arguments about other teams. There are people who just have an interest in television and all its components, satellite, cable, etc. Boards such as this, DBS Talk, Satellite Guys, etc., give one a place for that sort of discussion. I'm a former DISH customer(glad to be gone) but that doesn't automatically stop all interest I have in what is going on there. I'm currently with U but probabaly won't be for too long if they don't up their choices in the sports area. And those posters, such as myself, may have a better perspective of all the choices and issues involved in this area since many have had experiences with numerous providers.


Do you still post messages on the Dish forums commenting about the service, what's wrong with it, and how it needs to change?

 

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Re: Thinking about making the switch from DirecTV to U-verse, has it matured?


texasguy37 wrote:

larry11 wrote:

 

I agree about Verizon FIOS. Great concept, but too expensive for Verizon short term. The business climate is such that most companies don't think long term anymore.

 

However, I want to disagree about discussing U-verse without being a current customer. I'm a Chicago Bear fan but that doesn't stop me from engaging in talk , discussions, arguments about other teams. There are people who just have an interest in television and all its components, satellite, cable, etc. Boards such as this, DBS Talk, Satellite Guys, etc., give one a place for that sort of discussion. I'm a former DISH customer(glad to be gone) but that doesn't automatically stop all interest I have in what is going on there. I'm currently with U but probabaly won't be for too long if they don't up their choices in the sports area. And those posters, such as myself, may have a better perspective of all the choices and issues involved in this area since many have had experiences with numerous providers.


Do you still post messages on the Dish forums commenting about the service, what's wrong with it, and how it needs to change?

 


On occassion.

Message 47 of 61 (1,210 Views)
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Re: Thinking about making the switch from DirecTV to U-verse, has it matured?


larry11 wrote:

 

On occassion.


 

Why do you still post messages on a Dish forum?  You no longer have that service.

 

Message 48 of 61 (1,204 Views)
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Re: Thinking about making the switch from DirecTV to U-verse, has it matured?


larry11 wrote:

 

However, I want to disagree about discussing U-verse without being a current customer.


 

I didn't say anything about non-customers being prohibited from "discussing" anything.  This is a discussion forum, after all.

 

But if you're not a customer, why would you make impassioned indictments of a company's business plan and argue with other members on a forum?  What purpose would you be fullfilling?

 

There's a big difference between saying:

 

"I understand the decision to go copper, but fiber does offer these advantages and I hope AT&T moves that way in the future."

 

and

 

"AT&T has totally screwed up and their business is failing."

 

Especially when you have no evidence (or even when there exists contrary evidence) to what you're saying.

 

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Re: Thinking about making the switch from DirecTV to U-verse, has it matured?


texasguy37 wrote:

larry11 wrote:

 

On occassion.


 

Why do you still post messages on a Dish forum?  You no longer have that service.

 


I have experience with DISH (and several other services) that others may find to be of some value. And the whole subject of television, radio, music, movies, etc. is of interest to me. Earlier today I posted several comments on a baseball oriented website about the NY Yankees eventhough I'm not a Yankee fan.

Message 50 of 61 (1,127 Views)

Re: Thinking about making the switch from DirecTV to U-verse, has it matured?

I agree.  And why would you sign up for a service without checking out what it has to offer.  Since I follow the local sports teams, having MLB, NHL, NFL or NBA networks are not important to me. If I wanted those services I wouldn't have signed up since I did my homework and looked at what channels were offered.  I wouldn't sign up and then b it ch and moan that we don't have this channel or that channel even though it wasn't there when I signed up.  Since I've been a customer in the past year, UVerse has added more channels and more HD streams to my house without raising my rate. Sure we no longer have Hallmark or Hallmark Movie Channel, but they were hidden on my selections anyway since I prefer to watch programming newer than 20 years old.  I no longer have Direct TV nor do I have Dish Network anymore, I don't go to their forums and make false acusations or bad mouth the current subsribers.  I am extremely happy with UVerse, it meets every need I have and at a price that is 1/2 of what I was paying for DirectTV and RR phone/internet service combined.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
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Re: Thinking about making the switch from DirecTV to U-verse, has it matured?


oufanindallas wrote:

I agree.  And why would you sign up for a service without checking out what it has to offer.  Since I follow the local sports teams, having MLB, NHL, NFL or NBA networks are not important to me. If I wanted those services I wouldn't have signed up since I did my homework and looked at what channels were offered.  I wouldn't sign up and then b it ch and moan that we don't have this channel or that channel even though it wasn't there when I signed up.  Since I've been a customer in the past year, UVerse has added more channels and more HD streams to my house without raising my rate. Sure we no longer have Hallmark or Hallmark Movie Channel, but they were hidden on my selections anyway since I prefer to watch programming newer than 20 years old.  I no longer have Direct TV nor do I have Dish Network anymore, I don't go to their forums and make false acusations or bad mouth the current subsribers.  I am extremely happy with UVerse, it meets every need I have and at a price that is 1/2 of what I was paying for DirectTV and RR phone/internet service combined.


How about the customers who did their homework and signed up for U because they had Hallmark. Would you agree that they would have a good case about coming on this site and bashing U??

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Re: Thinking about making the switch from DirecTV to U-verse, has it matured?


larry11 wrote:

 

How about the customers who did their homework and signed up for U because they had Hallmark. Would you agree that they would have a good case about coming on this site and bashing U??


 

Nope. They may be unhappy that the Hallmark Channels is no longer available, but no bashing is necessary because it accomplishes nothing.  It's all about making business decisions. Bashing U-verse is not going to force AT&T and Crown Media to reach an agreement to return the Hallmark Channel to the lineup.  Neither is holding your breath until you turn blue.

 

 

Message 53 of 61 (2,020 Views)

Re: Thinking about making the switch from DirecTV to U-verse, has it matured?

 


larry11 wrote:

oufanindallas wrote:

I agree.  And why would you sign up for a service without checking out what it has to offer.  Since I follow the local sports teams, having MLB, NHL, NFL or NBA networks are not important to me. If I wanted those services I wouldn't have signed up since I did my homework and looked at what channels were offered.  I wouldn't sign up and then b it ch and moan that we don't have this channel or that channel even though it wasn't there when I signed up.  Since I've been a customer in the past year, UVerse has added more channels and more HD streams to my house without raising my rate. Sure we no longer have Hallmark or Hallmark Movie Channel, but they were hidden on my selections anyway since I prefer to watch programming newer than 20 years old.  I no longer have Direct TV nor do I have Dish Network anymore, I don't go to their forums and make false acusations or bad mouth the current subsribers.  I am extremely happy with UVerse, it meets every need I have and at a price that is 1/2 of what I was paying for DirectTV and RR phone/internet service combined.


How about the customers who did their homework and signed up for U because they had Hallmark. Would you agree that they would have a good case about coming on this site and bashing U??


No, I would not say that they have a good reason to bash UVerse.  Uverse isn't the only provider to have contract disputes and they won't be the last.

 

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
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Re: Thinking about making the switch from DirecTV to U-verse, has it matured?


oufanindallas wrote:

 


larry11 wrote:

oufanindallas wrote:

I agree.  And why would you sign up for a service without checking out what it has to offer.  Since I follow the local sports teams, having MLB, NHL, NFL or NBA networks are not important to me. If I wanted those services I wouldn't have signed up since I did my homework and looked at what channels were offered.  I wouldn't sign up and then b it ch and moan that we don't have this channel or that channel even though it wasn't there when I signed up.  Since I've been a customer in the past year, UVerse has added more channels and more HD streams to my house without raising my rate. Sure we no longer have Hallmark or Hallmark Movie Channel, but they were hidden on my selections anyway since I prefer to watch programming newer than 20 years old.  I no longer have Direct TV nor do I have Dish Network anymore, I don't go to their forums and make false acusations or bad mouth the current subsribers.  I am extremely happy with UVerse, it meets every need I have and at a price that is 1/2 of what I was paying for DirectTV and RR phone/internet service combined.


How about the customers who did their homework and signed up for U because they had Hallmark. Would you agree that they would have a good case about coming on this site and bashing U??


No, I would not say that they have a good reason to bash UVerse.  Uverse isn't the only provider to have contract disputes and they won't be the last.

 


I find that just a bit hypocritical. On one hand you bash people who " don't do their homework", but you blow off the people that did go their homework with "U isn't the only provider to have contraxt disputes". Should the customers who did their homework be compensated for losing what they signed up for??

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Re: Thinking about making the switch from DirecTV to U-verse, has it matured?

 


larry11 wrote:

oufanindallas wrote:

 


larry11 wrote:

oufanindallas wrote:

I agree.  And why would you sign up for a service without checking out what it has to offer.  Since I follow the local sports teams, having MLB, NHL, NFL or NBA networks are not important to me. If I wanted those services I wouldn't have signed up since I did my homework and looked at what channels were offered.  I wouldn't sign up and then b it ch and moan that we don't have this channel or that channel even though it wasn't there when I signed up.  Since I've been a customer in the past year, UVerse has added more channels and more HD streams to my house without raising my rate. Sure we no longer have Hallmark or Hallmark Movie Channel, but they were hidden on my selections anyway since I prefer to watch programming newer than 20 years old.  I no longer have Direct TV nor do I have Dish Network anymore, I don't go to their forums and make false acusations or bad mouth the current subsribers.  I am extremely happy with UVerse, it meets every need I have and at a price that is 1/2 of what I was paying for DirectTV and RR phone/internet service combined.


How about the customers who did their homework and signed up for U because they had Hallmark. Would you agree that they would have a good case about coming on this site and bashing U??


No, I would not say that they have a good reason to bash UVerse.  Uverse isn't the only provider to have contract disputes and they won't be the last.

 


I find that just a bit hypocritical. On one hand you bash people who " don't do their homework", but you blow off the people that did go their homework with "U isn't the only provider to have contraxt disputes". Should the customers who did their homework be compensated for losing what they signed up for??


 

It's one thing to be upset, that's understandable, to come in and bash UVerse when a contract dispute happens? No one knows what goes on in those meetings between the two parties so they when someone comes in here and blames AT&T for losing a channel, they are doing so without any true facts.  We've seen the articles that have been posted about Crown Media, they are going broke.  Martha is a failure and is bringing down the entire network.  Martha Stewart Cut Back It probably costs Crown Media $.25 to show those 20 year old reruns of Golden Girls and Little House on the Prarie, but it costs several thousand per episode for Martha.  They have already shrunk her time slot due to terrible ratings, but they still have to pay her.  I'm sure Crown is trying to recoup their money any way they can and they are going to try and charge more for each provider as one way. 

AT&T has has several successful negotiations for channels and has brought many more channels on than they have lost and the rates have not gone up.  To be "compensated" for what they lost?  It wouldn't even lower the bill by $.05/mo. but yet people are demanding the moon for the loss of two channels that have some of the lowest ratings.  If everyone who came in here to complain about the loss of one channel actually watched it as much as they say, their ratings would be a lot higher.

To answer your hypocritical callout, no I'm not being hypocritical, unless you are sitting in on the negotiations, then you have no clue what is going on and to ague without any facts is just assinine and ranting to be ranting.  AT&T doesn't force anyone to sign a contract so if the loss of Hallmark enough to cause you to leave, so long, make sure you send your equipment back.  Good luck on your next provider who has a contract dispute that doesn't work in your favor, (Dish - No Fox Sports, FX, National Geographic Channel; Cablevision - No Fox channels at all - No MBL Playoffs), and those companies require a minimum contract so you can't just drop them.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
Message 56 of 61 (1,980 Views)
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Re: Thinking about making the switch from DirecTV to U-verse, has it matured?

I think you also have to look at negotiations with AT&T as a whole ... and look beyond the Hallmark negotiation as to part of AT&T's strategy.

 

AT&T is a new TV provider.  It's first contracts are just now coming up for renewal.  I personally believe that AT&T is using a strategy of "setting the tone" for all of it's future negotiations.  They're sending a message to all of the other media companies that:

 

1. AT&T will not pay a higher-than-market price for channels.

2. AT&T is willing to drop channels from the lineup if that requirement isn't met.

 

AT&T chose to send this message using two small players (Rainbow Networks and Crown Media) and thereby establish it's reputation at the negotiating table.

 

Now, when the big players like News Corp. (FOX) and ESPN come to the negotiating table, they will be prepared for AT&T's requirements.

 

It's a good long-term strategy.  It means that there will be bumps in the road (like the loss of the Crown Media channels) but in the long-term, it will keep prices down.

 

If anyone chooses to solely blame AT&T for the loss of the Hallmark channels, at least know that there is a reason behind their choice.  If Crown media had been successful getting double their monthly rate of approximately $0.12, that wouldn't have affected our price as customers, but when ESPN then is able to do the same thing, you suddenly have a $5/month price increase.

 

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Re: Thinking about making the switch from DirecTV to U-verse, has it matured?

I think what people have to take into consideration is that U-verse didn't intend to lose the Hallmark Channels. In most contract cases, there is ultimately a meeting of the minds and the issue is resolved. Occasionally, things don't wotk out that way and a channel is lost. If that's a deal breaker for you then you change providers. DISH are in a mess right now. DirecTV lost versus for six months in September 2009. These things happen. Smiley Indifferent

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Re: Thinking about making the switch from DirecTV to U-verse, has it matured?

 


Terry_2 wrote:

I think what people have to take into consideration is that U-verse didn't intend to lose the Hallmark Channels. In most contract cases, there is ultimately a meeting of the minds and the issue is resolved. Occasionally, things don't wotk out that way and a channel is lost. If that's a deal breaker for you then you change providers. DISH are in a mess right now. DirecTV lost versus for six months in September 2009. These things happen. Smiley Indifferent


AT&T offered to continue broadcasting Hallmark and Hallmark Movie Channel at the current prices while negotiations were ongoing, however, Crown Media refused forcing AT&T to turn those channels off.

 

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
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