Tutor
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2 Messages
The free HBO/Cinemax weekend preview is not working.
The free HBO/Cinemax weekend preview is no longer working on my TV. It was fine last night, but not now. I chatted with an agent who told me it must be a channel mismatch error and to try again in a few hours. It's 12:24 am here. I would like to watch now, not at 3am in the morning. This is certainly not encouraging me to subscribe to HBO/Cinemax through AT&T. Is anyone else having this problem?
Accepted Solution
Official Solution
skeeterintexas
ACE - Expert
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27.6K Messages
7 years ago
Reboot your DVR. If that doesn't work, try rebooting the RG.
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bluedevilmom
Tutor
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2 Messages
7 years ago
Thank you. I was waiting to reboot until the show I was recording (on another channel) was over. The reboot worked.
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skeeterintexas
ACE - Expert
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27.6K Messages
7 years ago
When in doubt, reboot.
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