Tell AT&T U-Verse to remove Pornography from their search listings!

Tutor

Tell AT&T U-Verse to remove Pornography from their search listings!

[ Edited ]

 

We have 4 and 8 year old children who frequently do searches for thier favorite shows in the Guide/Search area of our AT&T U-Verse DVR. If our boys are looking for their show 'Teen Titans GO' they also find, with Pornography listed first, 'Teen XXXX',

 

We called AT&T to notify them of this issue, our concern and the importance of locking down this feature (either through a parental control or harder to reach area). We were reassured AT&T would research this and we would receive a call back...we never received the call back.

 

We feel strongly that children should not be subjected to this kind of pornography and AT&T (as well as the other cable providers) should protect our children from this language.

 

[Edited to comply with Guidelines.]

Message 1 of 21 (18,355 Views)
Expert
Solution
Accepted by skeeterintexas (ACE - Master)
‎09-30-2015 1:39 AM

Re: Tell AT&T U-Verse to remove Pornography from their search listings!

You need to implement the parental controls on your set-top boxes. Please do the following:

 

1. Menu -> Options -> Parental Locking.

2. Enter your 4-digit PIN (or create a new one if you haven't entered one before).

3. On the right are 6 different parental control options.  They work as follows.

 

  • Purchases: If locked, required the PIN code in order to rent VOD/PPV (free content is still allowed)
  • Channels: Can lock individual channels
  • US TV Parental Guidelines: Locks out programs by the US TV parental rating system (usually only programs on local channels have US TV ratings)
  • Movie Ratings: Locks out movies based on rating, this is based on the MPAA rating given in the on-screen guide, which may be inaccurate or absent
  • Unrated content: Locks out programming that is unrated
  • Adult content: Locks out all adult content.  This will cause the guide, recorded programs list, searched programs, and VOD selections to all show "Locked Content" for adult programs instead of the titles.

 

Be aware that the parental controls and PIN codes are set per set-top box, so you will have to do these steps on each set-top box.  This can be advantageous, because a box dedicated to the kids can be set in a stricter fashion, while another dedicated to parents can be set more lenient.

 

Message 2 of 21 (18,297 Views)
Tutor

Re: Tell AT&T U-Verse to remove Pornography from their search listings!

Thanks...the last time we checked the adult option was not present or it was not specific to the search listings...sounds like it has been expanded; thanks again.

Message 3 of 21 (18,193 Views)
ACE - Master

Re: Tell AT&T U-Verse to remove Pornography from their search listings!


bangert wrote:

Thanks...the last time we checked the adult option was not present or it was not specific to the search listings...sounds like it has been expanded; thanks again.


Yup, using the Search feature on the remote does bring up some rather embarrassing results (and I'm not easily embarrassed).  That is one feature that should default to blocked (i.e., must be enabled to see it).  

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 21 (18,188 Views)
Expert

Re: Tell AT&T U-Verse to remove Pornography from their search listings!


bangert wrote:

Thanks...the last time we checked the adult option was not present or it was not specific to the search listings...sounds like it has been expanded; thanks again.


 

The Adult option has always been available, but in previous versions of the set-top box firmware, it was not on the first screen of parental controls.  Instead of all 6 parental control options being on the first screen, only the first 4 were on the first screen, and you had to scroll down to see the other 2, which included the Adult option.  There was also no indication that there was a second screen, so many people missed the Adult lockout.

 

 

Message 5 of 21 (18,182 Views)
ACE - Professor

Re: Tell AT&T U-Verse to remove Pornography from their search listings!

Agreed with dhascall. If a channel is hidden from the guide, it shouldn't show up in the search. I remember before a precious update, hidden SD channels of HD counterparts wouldn't show in search.

But yeah, the adult channels...no excuse there.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 21 (18,133 Views)
Contributor

Re: Tell AT&T U-Verse to remove Pornography from their search listings!

I like adult content and think it should be available to AT&T Uverse customers.  AT&T has options to filter adult content.  If you don't want to see adult content, simply turn on the filters.  Don't try to restrict the content of those customers, like me, who enjoy watching adult content.

 

Message 7 of 21 (18,131 Views)
ACE - Master

Re: Tell AT&T U-Verse to remove Pornography from their search listings!


bocakayakerdave wrote:

I like adult content and think it should be available to AT&T Uverse customers.  AT&T has options to filter adult content.  If you don't want to see adult content, simply turn on the filters.  Don't try to restrict the content of those customers, like me, who enjoy watching adult content.

 


Calm down - maybe you have an icy cold Coca Cola in the fridge, to help relax you?  At any rate -  no one is trying to take away your God Given right to watch adult content.  All controls are fully optional.  Enjoy!

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 8 of 21 (18,070 Views)
Highlighted

Re: Tell AT&T U-Verse to remove Pornography from their search listings!

Well done great fix that's just what I would have done to troubleshoot the problim good work people!! 

Message 9 of 21 (17,793 Views)
Contributor

Re: Tell AT&T U-Verse to remove Pornography from their search listings!

YES! I was completely disturbed myself when I went to search for a regular show and found myself staring at a huge list of disgusting porn titles . I found this post because I am looking for a way to hide porn titlaes I too have children 17,12 and 6 and NONE of us want to be subjected to that . A previous com pay allowed us to go into parental options and hide these titles , is this an option ??? I can't believe that everywhere we look porn is in our face Smiley Sad 

Message 10 of 21 (16,982 Views)
ACE - Expert

Re: Tell AT&T U-Verse to remove Pornography from their search listings!

Kellee, did you follow the instructions in SomeJoe7777's post that was marked as the accepted solution for this thread?  It should do what you asked.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 11 of 21 (16,963 Views)
Teacher

Re: Tell AT&T U-Verse to remove Pornography from their search listings!

I don't care much for holier than thou Jesus freaks myself.  I have all religious programming hidden. 

Message 12 of 21 (16,874 Views)
ACE - Professor

Re: Tell AT&T U-Verse to remove Pornography from their search listings!


TVFan wrote:

I don't care much for holier than thou Jesus freaks myself.  I have all religious programming hidden. 


That is your opinion. Many people enjoy the religious channels, and find comfort and inspiration in them. It sounds like you are prejudiced against people who are devout Christians.

 


Owning a computer and not having the internet is like buying a refrigerator and not stocking it with food.

 

 

Owning a computer and not having the internet is like buying a refrigerator and not stocking it with food.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 13 of 21 (16,859 Views)
Teacher

Re: Tell AT&T U-Verse to remove Pornography from their search listings!

[ Edited ]

I am not prejudiced against anyone.  it is just that I have found that most religious types criticize me for my lifestyle (which includes watching adult programming), so I feel I must criticize them back in return Since I don't like their programming where they beg for people's

money on TV.  A lot of these so-called religious people are actually greedy hypocrites that misuse this money...remember Jim and Tammy Faye Baker?

 

 

[Please keep it courteous]

 

Message 14 of 21 (16,804 Views)
Scholar

Re: Tell AT&T U-Verse to remove Pornography from their search listings!

I'll agree to an extent with TVFan's observations, in that there are a whole LOT of "religious" people who are hypocrites ... but that's also just a trait shared by anyone of the human race.  The part about the Jim and Tammy Bakker-lookalikes ... yeah, but that's more because they hide under the IRS tax code's "religious" activities -- which, to an extent, makes it a profitable business.  Let's leave that aspect right there.

 

As to the porn in searches, there are ways to mitigate exposure to that.  However, it's much easier to drift around Google, sign up for a username here on the forum, and not even BOTHER looking for a solution.  Unfortunately, that's what the internet is to some people -- not a source of information to solve their problem, but merely a way to complain and maybe the company you're complaining to will give you free stuff because they don't want negativity spread about them.

 

The "porn" on U-verse and other cable/satellite providers isn't profitable to them anymore, really.  Ever since the extreme markup that happened back in 2009-ish to $14.99-per-block by the major MSOs, they've cut their nose to spite their face.  And I think AT&T is pretty choosy about how U-verse is viewed in regards to offering "adult" programming.  They *could* be making a LOT more if they offered the linear channels (24/7 programming) for a price per block or a monthly subscription price, but they choose to limit that to Playboy, which at least to me, is hardly "porn" programming.

Message 15 of 21 (16,749 Views)
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