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ymviewer's profile

Contributor

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3 Messages

Sunday, August 13th, 2017 7:52 PM

TV Guide information screen

When I select the Guide button and view the schedule, all the channels show "Getting information" instead of showing the program schedules. How can I clear this up?

Accepted Solution

Official Solution

ACE - Expert

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27.7K Messages

7 years ago

Unplug the DVR....reboot the RG (modem) and then plug the DVR back in.

Expert

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15K Messages

7 years ago

Reboot your dvr (pull plug for 15 secs.).

Contributor

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3 Messages

7 years ago

Rebooting didn't help.

Contributor

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3 Messages

7 years ago

That worked! Thanks to all for the suggestions. 

ACE - Expert

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27.7K Messages

7 years ago

Just remember:  When in doubt, reboot.

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