Contributor
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1 Message
Red X mark on TV screen and all link lights are on
Dear Customer Service,
I have problems on one of wireless receivers, out of three in my house.
There is no TV screen, rather than red X, and I found all link lights are on
on this wireless receiver.
In addition, I lost all recorded TV, and I see the message, "No recording TV is unavailable"
I think I did everything for troubleshooting in AT&T web.
Please let me know ASAP what I should do next.
Thank you for your help.
christopher582
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.3K Messages
8 years ago
Hi @582christopher,
Sorry to read of the trouble you are having. Check out this article, it may help. We recommend downloading our myATT app from the app store or texting myATT to 8758 to receive a link to download it. It allows you to troubleshoot in the palm of your hand and even setup a technician appointment. It is much faster than calling in.
If you need further assistance or the app does not help, let us know.
-ATTU-verseCare
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Rlind32
Contributor
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1 Message
5 years ago
Dear Customer Service,
I have problems on one of my wireless receivers, out of three in my house.
There is no TV screen, rather than red X, and I found all link lights are on
on this wireless receiver. I do have internet service.
I think I did everything for troubleshooting in AT&T web.
Please let me know ASAP what I should do next.
Thank you for your help.
0
0