Re: How to turn off the ATT Troubleshoot and Resolve Tool

ACE - Master

Re: How to turn off the ATT Troubleshoot and Resolve Tool

Go to "control panel" then "administrative tools" then "services", and find the ATT Troubleshoot and Resolve Tool.  Under status it will say "started" and under "start up type" it will say "automatic".  Right click anywhere on that line that lists the ATT Troubleshoot and Resolve Tool and then go to properties.  Once you click on "properties" look under the "general" tab and you should see "start up type"  Change it to "Manual" and save.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 1 of 10 (4,002 Views)
Contributor

Re: How to turn off the ATT Troubleshoot and Resolve Tool

Thanks, I tried that but there is no service for it shown, and I looked at every single one with an automatic status to make sure it just wasn't called something innocuous or generic.

Message 2 of 10 (3,991 Views)
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ACE - Expert

Re: How to turn off the ATT Troubleshoot and Resolve Tool

You could also try Start>All Programs>Accessories>System Tools>System Information.

 

Open the Software Environment item and click on Startup Programs and see if it appears there.  If so, you can use RegEdit and navigate to the path in the Location column and remove the corresponding key (you may wish to back it up first).  If Location says "Startup" or "Common Startup" then its in Start>All Programs>Startup and can be removed from there.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 10 (3,970 Views)
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Solution
Accepted by oufanindallas (Master)
‎09-30-2015 1:39 AM

Re: How to turn off the ATT Troubleshoot and Resolve Tool

or...

Start>Run Type in "MSCONFIG", click OK, click on the Startup tab, uncheck the programs in question, click OK, and reboot.

Message 4 of 10 (3,963 Views)
Contributor

Re: How to turn off the ATT Troubleshoot and Resolve Tool

That worked, thanks Smiley Happy.
Message 5 of 10 (3,954 Views)
ACE - Expert

Re: How to turn off the ATT Troubleshoot and Resolve Tool

I keep forgetting about that. Smiley Happy

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 10 (3,925 Views)
Contributor

Re: How to turn off the ATT Troubleshoot and Resolve Tool

What program do we need to remove?

Message 7 of 10 (1,935 Views)
ACE - Expert

Re: How to turn off the ATT Troubleshoot and Resolve Tool

Read the above posts and it gives all the info you need. Smiley Wink

 

Chris


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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 8 of 10 (1,902 Views)
Contributor

Re: How to turn off the ATT Troubleshoot and Resolve Tool

Thanks much. This worked for me!

Message 9 of 10 (1,483 Views)

Re: How to turn off the ATT Troubleshoot and Resolve Tool


JefferMC wrote:

I keep forgetting about that. Smiley Happy


I use it with my customers all the time.  I don't like having all the extra crap starting up when I boot/reboot a computer.  There's a reason why I've built my last three computers, no bloatware.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
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