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7 Messages
Wednesday, May 22nd, 2019 10:30 PM
On demand HD shows
The sound drops out while watching a on demand show
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ATTHelp
Community Support
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231.3K Messages
5 years ago
Hello Ladyfox,
We understand you're having a issue with the sound dropping when trying to access on-demand. We can help with that.
This only occurs when watching on-demand or does it also happen when your watching regular programing?
Do you experience poor internet connections?
Have you tried rebooting the receiver?
Please let us know so we can better assist this issue.
Charles, AT&T Community Specialist
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Ladyfox
Tutor
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7 Messages
5 years ago
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