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On Demand

Why are we no longer getting block buster movies being released to DVD on DEMAND?  Examples:  Thor, Star Wars, Black Panther just to name a few.

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Message 1 of 9
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Accepted by ACE - Expert (ACE - Expert)
Accepted by skeeterintexas
‎05-29-2018 2:36 PM

Re: On Demand

Hello @JJForges,


Welcome to the Community Forums! I definitely understand your concern, and I would be more than happy to address it for you.


It’s up to the film distributors to allow us and other companies to show their films. If you see the films available on DTV, it will be released a little later on U-verse. If it’s not available on either, then we haven’t been provided the rights to show it. I apologize for any inconvenience this may have caused.


Let us know if you have any other questions or concerns! I hope you have a wonderful rest of your day!


Jax, AT&T Community Specialist


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Message 2 of 9
Contributor

Re: On Demand

So the question then becomes, why do we pay so much money for you not to have most of the top movies out? Sounds like a pretty bad deal or some people didnt like the way you handle business.

Message 3 of 9
Contributor

Re: On Demand

I know Im definitely about to switch to Comcast never had these problems with them

Message 4 of 9
Tutor

Re: On Demand

Wish I had that option!  But, the more B movies they are offering as JUST IN the more disappointed I am.    Whole point was being able to rent movies from home and not have to go the RedBox route. Believe the universe is telling me to ditch the whole cable thing and convert to streaming devices and Netflix for the best movies.

Message 5 of 9
Tutor

Re: On Demand

That's a shame.  As much as I pay for my cable service and to get offered "B" grade movies to "rent" at higher fee than Netflix is really not good business. 

Message 6 of 9
Scholar

Re: On Demand

I do not use Uverse on Demand.  I rent my on demand through Amazon and Vudu.  However I did some checking around with both Comcast and Spectrum and they have the above movies on demand.  So for customer care to say they are not offered these top movies is incorrect and I do not believe them.  If Comcast and Spectrum were offered the movies then Uverse was offered them.  You can not make them offer us quality service and you have to work around them until your contract is up and you can move on to another provider.  That is why I suggest Amazon or Vudu.  I have gotten good service from both.

Message 7 of 9
ACE - Expert

Re: On Demand

Disney has a deal with Netflix.  Coco, Thor, Black Panther, Star Wars are currently or will all be available on Netflix.

 

Apparently it's not an 'exclusive' deal if Spectrum also has those movies available and ATT doesn't.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 8 of 9
Contributor

Re: On Demand

Here on demand is really bad Xfinity have a awesome remote control and better software so the interaction is better. att uverse doesn't meet the demand from us as a client as soon finish contract is the dont fix for a beter cable service ondemand and interactive programming I will switch

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