04-04-2011 6:37 PM
Strange problem crept up just this past week. I can get sound only in one situation: optical cable, HD channel and U-Verse set to "Surround Sound."
I noticed it because all of a sudden I wasn't getting sound on SD channels. Tried a variety of things: changed to RCA cables (no sound at all in any mode,) changed to "Stereo" mode (no sound at all), tried various inputs into the stereo (same thing.)
Sounds like the U-Verse box deciding to put out 5.1 (and 5.1 only?)
Any assistance would be much appreciated... Thanks!
Solved! Go to Solution.
04-09-2011 8:14 AM
Thanks, but I've tried that. I can literally only get ANY sound with it set to Surround Sound and through an optical cable. Setting it to Stereo results in silence on all channels. With Surround Sound and optical cable, I can get sound for HD channels but not SD. Changing to the analog audio outputs also results in no sound.
04-09-2011 8:39 AM
Your volume control on the STB is turned all the way down.
Reprogram the U-Verse Remote to control the STB, and turn the volume all the way up to 25.
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