- edited 11-25-2015 5:09 AM by cathy2981
I try to order U-verse television but there is no option for that. Only for DirecTV which would cost me $300 deposit which I cannot afford. Why wasn't I told when I signed up for a contract for Internet for 1year. That II would not have an option to upgrade to television other than just for DirecTV? Which like I already said would cost me $300 deposit. I was not aware you would know longer have U-verse television. My question is since I cannot afford to upgrade to television ever during my contract may I cancel my contract without any termination fees? And if you say I must pay the termination fees then [Edited to comply with Guidelines]since you did not tell me the only option to upgrade was only to DirecTV and not U-verse television. Please respond to my question as soon as possible thank you!
Solved by: Go to Solution.
11-25-2015 5:38 AM
- edited 11-25-2015 6:22 AM
First, not all addresses that qualify for internet also qualify for Uverse IPTV service.
About 33 million addresses can have both and 24 million addresses can have internet (ADSL2+) but not Uverse TV service (VDSL/FTTP).
If your best internet speed available is less than Max Plus 18 (Basic .75, Express 1.5, Pro 3, Elite 6, or Max 12 is best) then ADSL2+. DirecTv is only AT&T option for TV service on ADSL2+.
If your best is 18, very close to source could be ADSL2+ or long loop VDSL.
If you best internet available is Max Turbo 24, Power 45 or Power Plus 75 then Uverse TV service is available.
Second, the push for those that can have Uverse IPTV is skewed to DirecTv but the option is available just have to dig into website.
For current Uverse bundle promotions...
The Uverse IPTV promotions are for single TV with standard channels (SD)
For u200, u300 add $10 for HD, U450 includes HD
each additional TV needs a receiver add $9 per TV.
Promotion pricing do not include....
RG equipment fee $7, local broadcast fee $3.99, any local franchise fee (city video), or sales taxes for state/county. Generally add $20-$25 to cover these below line fees.
11-25-2015 7:09 AM
If I go into my account to change my plan, Directv is not even offered. I wonder if that is because I am an existing customer with Uverse TV?
- edited 11-25-2015 9:00 AM
@Phoenixscorpio Did you see a link to 'show 6 more plans'? 3 of those 6 would be Uverse TV.
Went in thru another link by state/city and only Uverse TV came up, no DirecTV, as much of the area is covered.
Please NO SD stretch-o-vision or 480 SD HD Channels
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