01-18-2013 8:20 PM
Hello. I have been having these problems about once a month or so, and now it's around at least once a day.
So, I turn on my T.V, and it says that my signal has been lost. So, I reset the cable box. (Holding the button, unplugging it, Etc.) Then I check my two other T.V's. One is working (The one with the main box.) and two aren't. I reset it, it gives me three dots on the screen, and than it says No Signal. After a little bit of that, it goes to a blue screen with "AT&T U-verse" in the middle, and a white spinning circle in the bottom left. It spins like that from 10 minutes to an hour, before finally saying "Error, client failed" or something like that, and than I try it again, and again, and again. To no avail. This is the second box I have. (I ordered another one in because of this same reason.) and I have called AT&T support countless amount of times. I have no idea what to do, but this is very frustrating.
Solved! Go to Solution.
01-18-2013 8:33 PM
01-18-2013 8:37 PM
Do you have any tips or anything to help me fix these problems or figure out which one it is?
01-19-2013 4:49 AM
Having service trouble? There is an app for that! Use our troubleshooting tool or text myATT to 8758 to download the app. It is much faster than posting on our forums. You will also find some helpful articles below.
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