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New on demand Format

Mentor

New on demand Format

The new on demand format is awful!  The boxes look like att is trying to be like the facebook 'likes' which suck anyway.  Those big boxes you are using don't tell us a thing and certainly do not make navigating the on demand list easier, they make it harder.  When I finally do get to a list the font is way to small, the layout gives me a headache and we need to go through far more steps to get where we want to go. Also, when we finally get to a list of shows we now have the title of the episode rather than date it aired. Who knows the show's titles in the right order? NO ONE!! 

 

Who comes up with these ideas must be on drugs and don't you people trial new ideas with a variety of your population? It seems like you may have had 15 year olds trial it and forget asking adults for their opinion.

 

"if it ain't broke don't fix it"

 

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Message 1 of 301
Scholar

Re: WOW! On Demand is a Nightmare now!

You do not like which is your right. I am a faithful U-vesre user and I will have to say I like it. It is not slow to me.

Message 181 of 301
Teacher

Re: New on demand Format Sucks

I completely agree the new U-verse On Demand is pretty terrible so far. Hopefully fixes are made, but isn't that what beta testing is for before a mass roll-out? It looks cool, but it's about as quick as molasses. I think getting lost in the shuffle is the related "update" of the Search function. I liked using it to find shows I wanted to record or watch, especially when I missed the first showing or wanted to see when a show would re-run.

 

Is anyone else having this issue: There are a couple of recurring recordings that recently began to conflict with some other recordings at the same time so they now show that they will not record. No problem, I thought, I'll just use the "More Showtimes" function to find another time to record the program. But now it always says "Search function not available at this time" or something to that effect. And it has happened with multiple conflicted recordings. I will try it with non-conflicting recordings or shows in the program guide later to see it if it is unique to this situation. I just wanted to see if anyone else is experiencing this, or is it unique to me? I thought it may be related to the recent changes to On Demand and Search. The regular "keyboard" search works (although it has it's own new set of problems... slowness and showtimes being in Central time).

 

Message 182 of 301
Mentor

Re: New on demand Format Sucks

Since I got the new firmware update the on demand is a lot faster, in fact the whole menu/ guide is much faster and smoother.

Message 183 of 301
Expert

Re: WOW! On Demand is a Nightmare now!

Phil, change it back into a list version.  After first right arrow, look for 3 little icons in the left border, bottom one will turn it back into a list version.  Much faster after that. Smiley Wink

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Message 184 of 301
ACE - Expert

Re: WOW! On Demand is a Nightmare now!

Maybe it's just me, but I had the problems you describe on OnDemand on the previous menuing system.  I have not experienced them on the new menu format.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 185 of 301
Expert

Re: WOW! On Demand is a Nightmare now!

No problems here with On Demand especially since the recent firmware update.  It's just as speedy as it was before the new look.

Message 186 of 301

Re: WOW! On Demand is a Nightmare now!

Mine was a little slower at first, but it's not any more. Either that or I've just gotten used to it. Either way, I kinda like the new format since it shows the movie posters and sometimes I forgot a movie and the cover reminds me, oh yeah, I remember that movie.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
Message 187 of 301
ACE - Master

Re: WOW! On Demand is a Nightmare now!


texasguy37 wrote:

No problems here with On Demand especially since the recent firmware update.  It's just as speedy as it was before the new look.


TG...what is the number on the newest firmware update?  I'm on 2.2.28163.20  UI:5.5.5-nt on my DVR but on 2.2.28163.10 on my STB's.  Tried resetting my STB last night but it's still .10.

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 188 of 301
Voyager

Re: WOW! On Demand is a Nightmare now!

How do I do the firmware update? If it helped you, I would like to try. I appreciate any help.

Message 189 of 301
Expert

Re: WOW! On Demand is a Nightmare now!

It'll come to you on ATT's schedule, nothing you can do to get it earlier. Smiley Wink

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Message 190 of 301
Voyager

Re: WOW! On Demand is a Nightmare now!

Thanks Chris.

Message 191 of 301
Scholar

Re: New on demand Format Sucks

I'm experiencing the opposite from Erhodes, ever since the update the on demand and DVR is way slower. My receiver is 3 years old, don't know if that effects anything.
Message 192 of 301
Expert

Re: WOW! On Demand is a Nightmare now!


BeeBeeSA wrote:

TG...what is the number on the newest firmware update?  I'm on 2.2.28163.20  UI:5.5.5-nt on my DVR but on 2.2.28163.10 on my STB's.  Tried resetting my STB last night but it's still .10.


Here are the versions that I received earlier this week:

 

Motorola VIP 2250:   2.2.28163.20

 

Cisco ISB 7005:       2.2.28184.50

 

Motorola VIP 1200:   2.2.28163.10

Message 193 of 301
ACE - Master

Re: WOW! On Demand is a Nightmare now!

I also received this over on the other AT&T forum:

 

I did some research for the "2.2.3" client upgrade. At this time, it appears that your equipment is up to date with the latest firmware. However, there is an update coming to your area sometime mid-July (specific day is unavailable) for all U-verse receivers.

 

For those who are curious about the upcoming changes, we have identified an issue with some U-verse DVR's, which may cause our customers to have limited recording space and occasional loss of recordings. This issue will be corrected with the 2.2.3 client upgrade.

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 194 of 301
ACE - Master

Re: New on demand Format Sucks

Thanks Chris.   First I rebooted all three boxes....DVR plus 2 STBs....then I found the icon.  I had seen that before but I am icon illiterate...so I had not clicked on it.  This time I did and, indeed, it DID help but still quite a lot slower than "On Demand" used to be. 

 

Our home setup is not traditional.   Our DVR is back in the computer room.....sitting about 4 feet away from the RG....and hooked to the 32" HD back there.  Out in the living room we have just the regular STB.  Thanks to whole home DVR this has worked just fine.   My wireless dual-band router is in the living room also (about center of the house) and is connected to the system via the data port on the STB.  So far it works great for our home network and access to the Internet.  It is the setup our last visiting tech switched us to.  I've even been able to remove my dual band range extender completely.  So all wireless devices are now connected to the 5 gHz Wi-Fi band.  

 

BUT....I wonder if this unusual setup might contribute to slowness on the U-verse TV part of the service....including "On Demand."  Thoughts?

The problem with socialism is that you eventually run out of other peoples' money.
.......Margaret Thatcher
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 195 of 301
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