Mentor
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2 Messages
New on demand Format
The new on demand format is awful! The boxes look like att is trying to be like the facebook 'likes' which suck anyway. Those big boxes you are using don't tell us a thing and certainly do not make navigating the on demand list easier, they make it harder. When I finally do get to a list the font is way to small, the layout gives me a headache and we need to go through far more steps to get where we want to go. Also, when we finally get to a list of shows we now have the title of the episode rather than date it aired. Who knows the show's titles in the right order? NO ONE!!
Who comes up with these ideas must be on drugs and don't you people trial new ideas with a variety of your population? It seems like you may have had 15 year olds trial it and forget asking adults for their opinion.
"if it ain't broke don't fix it"
prpplague
Teacher
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3 Messages
11 years ago
worst gui every... performance is terrible... completely unintuitive.... what the heck is wrong with the management at ATT that they approved this?
had problems with cell phone service with ATT - cancelled
had problems with satelite service with ATT - cancelled
had problems with home phone service with ATT - cancelled
had problems with DSL internet service with ATT - cancelled
what was i freakin thinking... uverse with ATT? cancelled as soon as i can...
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jtm3
Contributor
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1 Message
11 years ago
Could not agree more. The new interface is not only slower but when you are looking for something like a specific episode of a premium channel series, they have now removed the year and episode numbers and replaced them with the episode names making it much harder to find what you want. PLEASE ATT, listen to your customers and change it back.
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wilsonfamily1
Tutor
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4 Messages
11 years ago
I completely agree! The new interface for "On Demand" is painfully slow, cumbersome, and a huge mistake. It is far from user friendly, as it runs too slow and takes forever to load the movies to find one you want. Can you say time to switch to Netflix?
Also, the parental controls are useless. The "Adult Only" category now appears on the "On Demand" screen, so my kids can read categories like "Quickies" and "Hot S-x" even with the parental controls in place. Really? This is family friendly?
AT&T has screwed up yet again! As consumers, we have choices. So, it's time to make another choice.
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hex731
Scholar
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276 Messages
11 years ago
I like it so my choice is to keep it.
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Ryan456
Scholar
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164 Messages
11 years ago
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aviewer
Expert
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10.1K Messages
11 years ago
After pressing OK, the circle of death started & ended saying search is not available - try again.
This software should never have been deployed if it does not work. This is a five year setback in product.
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Ryan456
Scholar
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164 Messages
11 years ago
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americangame
Professor
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1.3K Messages
11 years ago
While I do like the new layout of the VOD interface, the load time for it to start working is insane, espcially since it interferes with using the search function. They do need to work out the kinks and speed up load times.
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dhascall
Master
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9.8K Messages
11 years ago
AFAIK, still no "upgrade" in Indianapolis. This is one that I will not be looking forward to getting. The GUI interface has been slow for months and now it appears it will be even slower. Great!
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Ryan456
Scholar
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164 Messages
11 years ago
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