New on demand Format

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Mentor

New on demand Format

[ Edited ]

The new on demand format is awful!  The boxes look like att is trying to be like the facebook 'likes' which suck anyway.  Those big boxes you are using don't tell us a thing and certainly do not make navigating the on demand list easier, they make it harder.  When I finally do get to a list the font is way to small, the layout gives me a headache and we need to go through far more steps to get where we want to go. Also, when we finally get to a list of shows we now have the title of the episode rather than date it aired. Who knows the show's titles in the right order? NO ONE!! 

 

Who comes up with these ideas must be on drugs and don't you people trial new ideas with a variety of your population? It seems like you may have had 15 year olds trial it and forget asking adults for their opinion.

 

"if it ain't broke don't fix it"

 

Message 1 of 301 (21,750 Views)
Teacher

Re: New on demand Format Sucks

Agreed.  Needs to at least have the option to switch back to the classic interface.  Things take way too long to load and you can't see the titles unless it is highlighted.

Message 2 of 301 (16,931 Views)
Guru

Re: New on demand Format Sucks

It is slow when i try loading the U-bar...

Im not Smart! The Voices in my Head are!!
Message 3 of 301 (16,907 Views)
Scholar

Re: New on demand Format Sucks

Slow, Slow and slower. And has slowed down everything from changing channels to well, EVERYTHING!

Message 4 of 301 (16,872 Views)
Scholar

Re: New on demand Format Sucks

Ondemand format does not bother me that much i mostly use it watch HBO or Starz ondemand if you want full seaons of shows my advise would be to sign up for Netflix or Amazon Prime i use both and there great .

Message 5 of 301 (16,830 Views)
Former Community Manager

Re: New on demand Format Sucks


Tmhcch wrote:

Agreed.  Needs to at least have the option to switch back to the classic interface.  Things take way too long to load and you can't see the titles unless it is highlighted.


Here's an article that can help you switch the interface - https://www.att.com/esupport/article.jsp?sid=KB419810

 

Thanks for the feedback on the new interface, I appreciate it!

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Message 6 of 301 (16,815 Views)
Guru

Re: New on demand Format Sucks

Great article! Thanks for sharing it!

Message 7 of 301 (16,809 Views)
Scholar

Re: New on demand Format Sucks


jamileh wrote:

Tmhcch wrote:

Agreed.  Needs to at least have the option to switch back to the classic interface.  Things take way too long to load and you can't see the titles unless it is highlighted.


Here's an article that can help you switch the interface - https://www.att.com/esupport/article.jsp?sid=KB419810

 

Thanks for the feedback on the new interface, I appreciate it!


Is there anyone for those without the new interface able to get it....or is a roll out type of thing?

Message 8 of 301 (16,740 Views)
ACE - Expert

Re: New on demand Format Sucks

Linkgx1 - I am thinking it is rollout because I have the old one & followed the directions to switch, but it did not switch. The directions do not make sense to me because it says press the OK button. The OK button selects whatever is highlighted.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 9 of 301 (16,737 Views)
ACE - Scholar

Re: New on demand Format Sucks

Thank you for the article.Much better . I would have quit uverse if I had to use the other way.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 10 of 301 (16,729 Views)
Teacher

Re: New on demand Format Sucks

Thanks for the article.  It is better, but it still takes forever to load anything.  Is there a fix for that too?

Message 11 of 301 (16,673 Views)
Professor

Re: New on demand Format Sucks

I never use the apps, so it really does not affect me, what the interface looks like. The time or two that I have gone in there, I have had no issues with the appearance.

As for stating that it looks like Facebook, I would compare it more to a Android or Windows 8 Metro Interface, not Facebook.
________________________________________________________________

"Ren: Now listen, Cadet. I've got a job for you. See this button? Don't touch it! It's the History Eraser button, you fool!

Stimpy: So what'll happen?

Ren: That's just it. We don't know. Maybe something bad, maybe something good. I guess we'll never know, 'cause you're going to guard it. You won't touch it, will you?"
________________________________________________________________
Message 12 of 301 (16,554 Views)
Mentor

Re: New on demand Format Sucks

Anyone using a Xbox 360, have you been able to use OnDemand with the new UI. I keep getting "This video is currently unavailable or has been removed from U-Verse On Demand. Please try again later." error. OnDemand was working before the new UI, and works on the other set-top boxes.

Message 13 of 301 (16,540 Views)
Teacher

New interface for on-demand

In the last week you changed the interface for the on-demand for Uverse to a very graphical interface.

 

I find it very time consuming to use as comparied to the previous interface that was text based.  I don't need pictures of the shows.  Please return to the text based interface or give us an option.!!!!!

Message 14 of 301 (17,322 Views)
ACE - Expert

Re: New interface for on-demand

cclendinen -
This was offered as a method for changing back. But, it said it is still slow. I do not see how it can work because ok is used to go to what is selected. Let us know if it works.
I still have the old one.
https://www.att.com/esupport/article.jsp?sid=KB419810#fbid=Nk0ApleJHYM
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 15 of 301 (17,315 Views)
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