Heatherlyn2012's profile

Contributor

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2 Messages

Monday, October 14th, 2019 6:12 AM

My TV continues to lose signal

My at&t uverse continues to lose signal for some reason. This problem began over a month ago. I have tried reseting the power box, changing the channel, disconnecting the power cable for 15 seconds, disconnecting the modem....I am at a complete loss. This connection issue occurs MANY times a day. At least once or twice per hour. I have no other recourse but to cancel my membership with this company if this cannot be resolved 

Expert

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15K Messages

5 years ago

Is this problem with the dvr or a wireless receiver?

Contributor

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2 Messages

5 years ago

This issue is with the DVR. I have internet and cable through AT&T, but no
wireless receivers.

Expert

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15K Messages

5 years ago

Recheck the wiring connections.

Call tech support (800-288-2020) and ask for a tech to be sent out to check your equipment and wiring.

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