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Movie keeps pausing & unpausing


Movie keeps pausing & unpausing

I’ve rented 2 on demand movies & the

first one played just great this morning but now the other one stops & pauses every 10 min - it is so frustrating!!!

Message 1 of 3

Re: Movie keeps pausing & unpausing

We're here to help, @ghettonion!


Could you let us know what type of DVR you have, as well as how it's currently connected to your internet (Wi-Fi, or Ethernet cable)? Using this information, we can help you figure out the next steps to take so you can enjoy your movie.


Let us know- we hope to hear back from you!


Donovan, AT&T Community Specialist 

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Message 2 of 3

Re: Movie keeps pausing & unpausing

Our DVR is 


we have WiFi through broadband Ethernet connection

Message 3 of 3
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