Explore & discover

Helpful Links

Movie keeps pausing & unpausing

Highlighted
Contributor

Movie keeps pausing & unpausing

I’ve rented 2 on demand movies & the

first one played just great this morning but now the other one stops & pauses every 10 min - it is so frustrating!!!

101 Views
Message 1 of 3
Administrator

Re: Movie keeps pausing & unpausing

We're here to help, @ghettonion!

 

Could you let us know what type of DVR you have, as well as how it's currently connected to your internet (Wi-Fi, or Ethernet cable)? Using this information, we can help you figure out the next steps to take so you can enjoy your movie.

 

Let us know- we hope to hear back from you!

 

Donovan, AT&T Community Specialist 


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 3
Contributor

Re: Movie keeps pausing & unpausing

Our DVR is 

ATT_Motorola_AP_5976BA 

we have WiFi through broadband Ethernet connection

Message 3 of 3
Share this topic
Share this topic
Announcements
Additional Support