For the mom who gives us everything - Mother's Day gifts that connects us.
Hendersonville4's profile

Mentor

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3 Messages

Friday, July 5th, 2019 4:33 AM

Closed

Loss of channels

AT&T has failed to properly prepare for the  anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in service. We set up another TV(purchased an antennae) that would give us this basic channel for the interim - assuming we will get the channel back at some time in the future!  I think it's time to contact other providers who can provide continuing service that we PAY for and don't get with AT&T.

Teacher

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14 Messages

5 years ago

Yes, we should. But do you think we will? Fat chance!

Mentor

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35 Messages

5 years ago

***** Just sit back and take it, nice
attitude.

 

[Please keep it courteous]

Contributor

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1 Message

5 years ago

I am a Directv customer. We have been without our NBC channel for MONTHS! When will we be getting it back???? We have been loyal customers for YEARS and haven't had many issues with them. If we did, it got resolved quickly. Since AT&T bought them, customer service has gone way down. Now, this. If we don't get NBC back SOON we will be finding other sources.

Contributor

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3 Messages

5 years ago

What happened to channel 21, WPNY, from Utica NY? We lost in in july and it has not returned!

ACE - Professor

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7.7K Messages

5 years ago


@wharracoop wrote:

What happened to channel 21, WPNY, from Utica NY? We lost in in july and it has not returned!


 

It appears WPNY is a subchannel. With few exceptions, U-Verse does not have subchannels in any market.

Contributor

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1 Message

5 years ago

This company is terrible to be as big as it is.  Then you get these non English speaking CSR that all they say is I am sorry.  I am too because I am paying for service I am not getting.  We pay all this money for their lousy service I would estimate that 20 techs have been to my home because my service is terrible and they leave and within hours the same thing happens again.  Now I am under contract so I am stuck with these crooks paying for service I don't have.

Master

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3.2K Messages

5 years ago

@jdavis76 wrote:

Then you get these non English speaking CSR that all they say is I am sorry.

Saying "I am sorry" is English.

Teacher

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8 Messages

5 years ago

Did you need those trying to assist you to say they are sorry in a different language?

Mentor

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35 Messages

5 years ago

You ACE guys crack me up. Could be that they learned how to say 'i'm sorry'
in the ATT training class, and not much more.

Teacher

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12 Messages

5 years ago

It is a single English sentence. Not much help if it’s all they can say that’s decipherable.
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