Mentor
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3 Messages
Loss of channels
AT&T has failed to properly prepare for the anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in service. We set up another TV(purchased an antennae) that would give us this basic channel for the interim - assuming we will get the channel back at some time in the future! I think it's time to contact other providers who can provide continuing service that we PAY for and don't get with AT&T.
Appy1046
Contributor
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1 Message
5 years ago
When I ordered uverse abc was available. We haven’t had it for a couple of months now.
Its the one channel my wife wants to watch. She’s asking me to switch services because of the situation.
What kind of discount can we expect.
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keoh52
Contributor
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1 Message
5 years ago
When will this get resolved? We are so tired of not being able to get our local channels because of nextar and direct fighting. Please get this issue resolved.
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phytoplankton
Mentor
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30 Messages
5 years ago
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Frustrationr
Contributor
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1 Message
5 years ago
When I signed up for U-verse on June 21, 2019 I specifically asked If I would be receiving the sports channels which would include the NFL channel. I am receiving the sports channels I need but not the NFL channel. Will I receive it soon???
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Juniper
ACE - Expert
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32.1K Messages
5 years ago
Like other TV providers, they give access to locals, but no guarantee of any specific local always being there. There is no automatic discount to expect because it is covered in the Terms of Service, plus not everybody cares about the channel. If you call they might provide you a credit as a courtesy.
In the meantime, using a regular antenna on the TV will be the option for the channel until negotiations complete.
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Katjohnson
Contributor
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1 Message
5 years ago
I want to get a credit for the two CBS stations that were removed from my line up
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shannon02
ACE - Expert
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23.2K Messages
5 years ago
It is Nexstar that will not return the feed.
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baseballisback
ACE - Professor
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7.7K Messages
5 years ago
Call the retentions office during regular business hours and see what they can do. Remember that kindness and politeness go a long way.
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Cowboysfan75
Contributor
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1 Message
5 years ago
What about providing me with an antenna that i can get the channels over the airwaves. Or through the internet?
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shannon02
ACE - Expert
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23.2K Messages
5 years ago
If you have an HR44/54 Genie call DTV to get their LCC device, the included flat antenna may work depending on distance from the transmitter and terrain. When a channel removes the feed it is for all methods including using your DTV credentials to log into their website. There are other payed streaming services that get the programs after a day or two of airing.
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