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Loss of channels

Loss of channels

AT&T has failed to properly prepare for the  anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in service. We set up another TV(purchased an antennae) that would give us this basic channel for the interim - assuming we will get the channel back at some time in the future!  I think it's time to contact other providers who can provide continuing service that we PAY for and don't get with AT&T.

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Message 347 of 1,737
ACE - Expert

Re: Why did my price increase, I got nothing for it and loss CBS

Not going to go through this again. Old news and in the past. Read the "Announcement" in the yellow box on this page. You are not paying anything for locals in fact lots of subscribers do not even receive locals. 

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Message 1456 of 1,737
Contributor

Re: Account Credit

Who did you contac?  Phone support not available.

Message 1457 of 1,737
ACE - Expert

Re: Account Credit

Support using the chat. Express your disappointment to a live rep.

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Message 1458 of 1,737
Mentor

Re: No CBS or NBC

Yeah it totally suuucks. Though slightly annoying to switch apps, you can download the Locast app to get all your local channels for free. Still, doesn't make up for DTVNOW's bullsheet they've been putting us through. Remember the whole Viacom thing? The only reason I'm still a subscriber is because I am grandfathered into the Live a Little package and HBO, which includes all the viacom channels unlike their new packages. As soon as YouTube TV picks up Comedy Central, I'm heading over there. Much better user interface and the Guide actually works instead of showing me shows that were on an hour ago. So annoying.

Message 1459 of 1,737
Contributor

Tv channel 1042

Live in Hoover. When we going to have this channel back CBS

Message 1460 of 1,737
Tutor

Re: Why did my price increase, I got nothing for it and loss CBS

Well that was rude. If you don’t want to answer my question you don’t have to respond!
I don’t see a yellow box here and didn’t see a answer to my question on the other page or I would’ve ask it!
Message 1461 of 1,737
ACE - Expert

Re: Why did my price increase, I got nothing for it and loss CBS

It's to the right or at the top depending on what page you are on.

 

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Message 1462 of 1,737
Contributor

Blocked channel

Will I be able to see ALL NFL games with my Total Access - even those on CBS since you are not carrying the local channel?  A $10 credit won't hack it if I lose games.

Message 1463 of 1,737
ACE - Expert

Re: Blocked channel

You will still receive all out of market games, in market games will be blacked out as usual.

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Message 1464 of 1,737
Professor

Re: Why did my price increase, I got nothing for it and loss CBS

There's a price increase every year, just like many other services but AT&T doesn't guarantee access to any channels. However, go to https://tvpromise.att.com and you might be able to get a temporary credit.

Message 1465 of 1,737
ACE - Professor

Re: Breaking contracr

Programming and pricing is subject to change at any time with or without notice, so locals and other channels are never guaranteed with ANY pay tv provider. Nothing was breeched. Locals are FREE over the air with an antenna.


______________________________________________________
Former directv csr and tech support rep.
Proud Grandma of boy/girl twins born in June.
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Message 1466 of 1,737
ACE - Expert

Re: Breaking contracr

Your CBS owners removed their feed to DTV because they want more money to renew the contract.

DTV is still providing sat channels so are not in a breach of contract plus there is the clause that states that channels and programs are subject to change at anytime so they will not waive the ECF/ETF.  DTV may give you a credit if you call. 

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Message 1467 of 1,737
Tutor

Re: Why did my price increase, I got nothing for it and loss CBS

Ok I found what you’re talking about. However I do not get HBO. (I told them I didn’t want it) and my price still went up $5.
I would like to know if they are still negotiating to get CBS and others back? I saw that some areas have those Chanel’s now but I don’t.
Message 1468 of 1,737
Highlighted
ACE - Expert

Re: NBC channel holdout

No one knows when NBC/Nexstar will return the feed to DTV get an antenna.

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Message 1469 of 1,737
ACE - Expert

Re: Why did my price increase, I got nothing for it and loss CBS

What package do you have? $5 for what? The last increase was for $10 and prior to that it was for $5.

 

Per Cord Cutters News:

 

https://www.cordcuttersnews.com/att-tv-now-directv-now-are-still-blacking-out-many-local-cbs-station...

 

AT&T has started to warn some subscribers that as part of this new deal with CBS AT&T must strike a deal with each CBS station’s owners before it can be added back to DIRECTV NOW and AT&T TV NOW. In the past, CBS negotiated on behalf of all the local CBS stations. (That is why all CBS locals went dark when CBS’s contract with AT&T ended.) Now it seems that CBS’s new contract no longer includes rights for independently owned and operated CBS affiliate.
AT&T’s new deal with CBS owned locals, CBS Sports Network, and the Smithsonian Channel all return to AT&T owned streaming service soon. Sadly one thing left out was the fact that some independently owned CBS stations still have to strike a new contract with AT&T.

 

If you have stations owned by Nexstar they are still out to a contract dispute. They own CBS, BCC, aBC, and Fox stations also. You can go to tvpromise.com to check status based on your zip code.

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Message 1470 of 1,737
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