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Hendersonville4's profile

Mentor

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3 Messages

Friday, July 5th, 2019 4:33 AM

Closed

Loss of channels

AT&T has failed to properly prepare for the  anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in service. We set up another TV(purchased an antennae) that would give us this basic channel for the interim - assuming we will get the channel back at some time in the future!  I think it's time to contact other providers who can provide continuing service that we PAY for and don't get with AT&T.

ACE - Expert

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20.5K Messages

5 years ago

OK. So who owns your local CBS affiliate? If it is owned by Nexstar then they are still in dispute Only CBS owned stations will be restored.

ACE - Expert

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27.7K Messages

5 years ago

A picture is worth a thousand words....somebody real smart said that.  😊

Teacher

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27 Messages

5 years ago

KMTV Ch 3 (local channel is owned by Journal Star NOT Nextstar), so I should get that back, correct?

 

ACE - Sage

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53.6K Messages

5 years ago


@skeeter07 wrote:

I want to know how DIRECTV customers are going to be compensated or credited for not having CBS channels for 3 weeks?  Seems like my next bill should be reduced a bit to compensate for the loss of the #1 network.   Thanks.


Call and ask .... 1 800 531 5000

 

ACE - Expert

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20.5K Messages

5 years ago

If it is a CBS owned affiliated station then yes.

Contributor

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1 Message

5 years ago

Since AT&T broke its promise to me when they took away everything I watch and left me with junk, am I eligible for a price reduction or can I cancel my prescription without penalty. You have nothing to offer me anymore.

Contributor

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1 Message

5 years ago

Loss of local channels—CBS &FOX

Former Employee

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32.9K Messages

5 years ago

@campndude  if you cancel you will be charged a fee as they broke no promise the terms of service clearly states channels and or packages subject to change

Contributor

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2 Messages

5 years ago

According to your site, the issue with CBS is resolved and service should be resolved.  However I'm still not seeing my local CBS channel in Tampa, FL.  I'm still getting the same message about it being pulled by the provider.  It's not a Nextstar station so it's unrelated to that.  Is there anything I need to do to get it back?

ACE - Guru

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679 Messages

5 years ago

Same issue in Sarasota, FL.

The CW and CBS Sports returned, but CBS is still out.

CBS channel shows notice that CBS removed the channel and NBC shows that NEXSTAR did.

So wondering if my CBS is also from Nexstar and is showing the wrong notice.

With the current notice I should be getting CBS back, since there's a deal between AT&T and CBS.

So please AT&T, show me the correct notice or give us back the CBS channel (just hoping someone from AT&T is reading, lol)

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