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What happened to my NFL network channel?

Loss of channels

AT&T has failed to properly prepare for the  anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in service. We set up another TV(purchased an antennae) that would give us this basic channel for the interim - assuming we will get the channel back at some time in the future!  I think it's time to contact other providers who can provide continuing service that we PAY for and don't get with AT&T.

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Message 347 of 2,209
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Contributor

What happened to my NFL network channel?

I’m on the U300 tier.  Aren’t I supposed to get NFL network?  It’s not listed in my guide or channel search.  NFL games are on now (preseason)

Message 1276 of 2,209
ACE - Expert

Re: CBS shows


@Wrightfan99 wrote:

When will you post cbs shows we missed to the on demand listings. Please respond


roseann.JPG

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Message 1277 of 2,209
ACE - Expert

Re: CBS shows


@Wrightfan99 wrote:

When will you post cbs shows we missed to the on demand listings. Please respond


 

BMConfused.jpg

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 1278 of 2,209
Contributor

Nexstar local channels/poor customer service

I have 2 local Nexstar channels that have not been working for about a month. I called today for an update, waited on hold for 20 minutes to get a rep that didn’t seem to know what was going on except there was no updates on when they will be back. Since the football team I watch plays mostly on local channels, the games are blocked on the NFL Sunday ticket that I am now paying for. I’ve missed a lot of shows I normally watch over the last month and was offered a $10 credit for my trouble. If the contract dispute is not resolved, I won’t be able to watch my football team play all season. I have to keep NFL Sunday Ticket for the other football team of the house. Customer service has tanked since ATT took over. If I could get NFL Sunday ticket anywhere else I would drop my service. The customer service rep seemed uninformed, said she would look into other options for me to watch my local channels and then just silence for 5 minutes with no solution or explanations. I’ve had Direct TV for 13 years and am ready to switch to another provider!

Message 1279 of 2,209
Contributor

NFL Network

Why do I not have NFL Network? When I sign a contract you hold me to it. I signed up for ATT and pay for a package that has NFL Network and there are games on right now that I can’t watch. 

 

When is this expected to be resolved? 

Message 1280 of 2,209
ACE - Expert

Re: CBS shows

@skeeterintexas 

You always have a knack coming up with something appropriate and in context.  The placement of this one had me laughing consider it was the follow up for my rant and the mood I was in when I wrote it.Man LOL  It's just what I needed after my post to lighten things up.

 

Thank you Roseannadanna.

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This is a public forum and I am a customer just like you. Click kudo if you feel this post is helpful and "Accept as Solution" if it solves your problem.
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Message 1281 of 2,209
Contributor

Re: When will CBS be restored?

I had CBS prior to the blackout. I’m not in a new market.
Message 1282 of 2,209
Contributor

Re: When will CBS be restored?

But other Nexstar markets nearby have been restored. Why not all of them?
Message 1283 of 2,209
ACE - Expert

Re: When will CBS be restored?

OK. So who owns your local CBS affiliate? If it is owned by Nexstar then they are still in dispute Only CBS owned stations will be restored.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 1284 of 2,209
ACE - Expert

Re: CBS shows

A picture is worth a thousand words....somebody real smart said that.  😊

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Message 1285 of 2,209
Teacher

Re: When will CBS be restored?

KMTV Ch 3 (local channel is owned by Journal Star NOT Nextstar), so I should get that back, correct?

 

Message 1286 of 2,209
ACE - Expert

Re: Will DIRECTV customers receive credit for CBS channels being blacked out for 3 weeks?


@skeeter07 wrote:

I want to know how DIRECTV customers are going to be compensated or credited for not having CBS channels for 3 weeks?  Seems like my next bill should be reduced a bit to compensate for the loss of the #1 network.   Thanks.


Call and ask .... 1 800 531 5000

 

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ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
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Message 1287 of 2,209
ACE - Expert

Re: When will CBS be restored?

If it is a CBS owned affiliated station then yes.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 1288 of 2,209
Contributor

price reduction

Since AT&T broke its promise to me when they took away everything I watch and left me with junk, am I eligible for a price reduction or can I cancel my prescription without penalty. You have nothing to offer me anymore.

Message 1289 of 2,209
Contributor

Netscape disputes—when will it be resolved?

Loss of local channels—CBS &FOX

Message 1290 of 2,209
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