Mentor
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3 Messages
Loss of channels
AT&T has failed to properly prepare for the anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in service. We set up another TV(purchased an antennae) that would give us this basic channel for the interim - assuming we will get the channel back at some time in the future! I think it's time to contact other providers who can provide continuing service that we PAY for and don't get with AT&T.
Wrightfan99
Contributor
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3 Messages
5 years ago
When will you post cbs shows we missed to the on demand listings. Please respond
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_xyzzy_
Expert
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15K Messages
5 years ago
Amazing.
It never ends. First the incessant complaints about the networks being taken off the air. Now this?
IMO it's now business as usual starting at the point in time the new contract was signed. Whatever is supposed to be supplied for on demand under whatever contract att has with cbs will be supplied. IMO neither att nor cbs have any obligation to "make up" for whatever you may have missed. And it's not under att's control anyhow.
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DVDmike1
Contributor
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1 Message
5 years ago
I’m on the U300 tier. Aren’t I supposed to get NFL network? It’s not listed in my guide or channel search. NFL games are on now (preseason)
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skeeterintexas
ACE - Expert
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27.7K Messages
5 years ago
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skeeterintexas
ACE - Expert
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27.7K Messages
5 years ago
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Jewels060703
Contributor
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1 Message
5 years ago
I have 2 local Nexstar channels that have not been working for about a month. I called today for an update, waited on hold for 20 minutes to get a rep that didn’t seem to know what was going on except there was no updates on when they will be back. Since the football team I watch plays mostly on local channels, the games are blocked on the NFL Sunday ticket that I am now paying for. I’ve missed a lot of shows I normally watch over the last month and was offered a $10 credit for my trouble. If the contract dispute is not resolved, I won’t be able to watch my football team play all season. I have to keep NFL Sunday Ticket for the other football team of the house. Customer service has tanked since ATT took over. If I could get NFL Sunday ticket anywhere else I would drop my service. The customer service rep seemed uninformed, said she would look into other options for me to watch my local channels and then just silence for 5 minutes with no solution or explanations. I’ve had Direct TV for 13 years and am ready to switch to another provider!
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Erhollis15
Contributor
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1 Message
5 years ago
Why do I not have NFL Network? When I sign a contract you hold me to it. I signed up for ATT and pay for a package that has NFL Network and there are games on right now that I can’t watch.
When is this expected to be resolved?
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_xyzzy_
Expert
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15K Messages
5 years ago
@skeeterintexas
You always have a knack coming up with something appropriate and in context. The placement of this one had me laughing consider it was the follow up for my rant and the mood I was in when I wrote it.
It's just what I needed after my post to lighten things up.
Thank you Roseannadanna.
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Lizblake84
Contributor
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3 Messages
5 years ago
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Lizblake84
Contributor
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3 Messages
5 years ago
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