AT&T Community Forums

Loss of channels

AT&T has failed to properly prepare for the anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in service. We set up another TV(purchased an antennae) that would give us this basic channel for the interim - assuming we will get the channel back at some time in the future! I think it's time to contact other providers who can provide continuing service that we PAY for and don't get with AT&T.

Responses

mobile501

Contributor

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2 Messages

5 years ago

First NBC and now CBS. And this is the progress we were promised. Next will be ABC and David Muir. Pray that comcast arrives in our neighborhood within 2 years.

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PatriotsWTP

Contributor

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1 Message

5 years ago

Why is channels 6 and 15 off the air?

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Kevlar

Teacher

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22 Messages

5 years ago

This is not a local station problem. This is a NEXSTAR problem. They own the rights for any rebroadcast and they are trying to raise the cost to AT&T. If this happens, AT&T will most likely have to raise your "Broadcast Fee" which is already over $5. Nexstar is trying to improve the "bottom line" even after having had record earnings.

NEXSTAR is the bad guy in this process!

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Juniper

ACE - Expert

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32.1K Messages

5 years ago

@MillsKen wrote:

You have until the end of today Friday July 5 2019 to turn our channel 32 Ktab in Abilene on or you will have the wrath of ALL DirecTV and ATT Customers.We have been one for 20 years so help me God We will go to Dish on Monday and I will go to Verizon.You are full of it blaming others

DirecTV cannot force the local affiliate to return the channel. If it is Nexstar, well good luck as they are really pushing for higher rates: https://tvpromise.att.com/

They will not have the wrath of ALL customers as there are people who can survive without a local for awhile. Even the owner of your local affiliate is not in every state.

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Juniper

ACE - Expert

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32.1K Messages

5 years ago

@missabby wrote:

You need to get Channel 10 back on the line-up. I am giving you til Monday July 8th, and if not back, come and take your crap out of my house and I will go to DISH!!!!!!! Long time customer...….. GONE!!!! LOCAL NEWS!!!!

Tell that to the owner of your local affiliate as DirecTV cannot force them to return the feed: https://tvpromise.att.com/

Or tell your local affiliate you will pay for the increase yourself instead of the rest of us to get it back sooner

DirecTV will not come to take anything out of your house. If you choose to cancel, then receiver/client boxes are shipped back.

And will you drop Dish when this happens to them?

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ATTHelp

Community Support

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231.3K Messages

5 years ago

Hi there, @MahaloJim!

Thank you for reaching out to us here, we understand the inconvenience of not getting your favorite local channels. We are always working to provide you with the best TV experience, your feedback will be forward to the appropriate department.

We suggest that you get more details on our TV promise here.

Let us know if you need anything else! We are always happy to help.

Ariel, AT&T Community Specialist

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Traveler52

Contributor

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1 Message

5 years ago

Why are we not getting channel 7 Spartanburg?

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litzdog911

ACE - Sage

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53.6K Messages

5 years ago

@omega1957 wrote:

will this station come back on? this is a very important station here local. it is the top station in this area. we live in the country and it provides us well.

Here we go again Smiley Sad

Sure. It will come back when NextStar allows DirecTV to deliver it again.

You will need to use an off-air antenna until NextStar allows DirecTV to provide them again. This is an all too common negotiating tactic used by these corporations to extort more money from TV service providers. None are immune, so even switching providers won't help. This might be a good time to get DirecTV's Local Channel Connector (if you have HR44/HR54), or request a credit.

Call NextStar. Request that they allow DirecTV to continue carrying them while negotiations continue. And ask them why providers like Dish, DirecTV and Comcast have to pay them anything when they get to use our public airwaves for FREE?!? After all, these service providers increase their viewership and overall advertising revenue. They're shooting themselves in the foot!

The FCC and Congress could easily fix this. Just allow service providers to deliver an out-of-area station when local stations get greedy.

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tomnorman457

Contributor

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2 Messages

5 years ago

Due to your contract dispute with Nexstar our channel choices have been reduced from 9 channels to 7 channels. A 33% reduction! Can we expect to see a 33% reduction in our AT& T U-Verse bill? Your contract dispute with Nexstar is not our fault. So why should we pay for your problems with Nexstar?

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skeeterintexas

ACE - Expert

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27.7K Messages

5 years ago

What TV package do you have that has on!y 9 channels?

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