07-05-2019 2:50 PM
For a week or more we haven't received the ABC network here. It came back for a day the last week and then it's gone again. I understand contracts and that your legal department should of been on top of this and apparently weren't. I'm reading where your NBC channel had been dropped and is back on. WHAT ABOUT ABC?????
And, will we be reimbursed for the time we don't get to use this channel we're paying for? Seems only fair....
07-06-2019 3:07 PM
07-10-2019 9:56 AM
We all the script about the go the link provided. Which is total B S.
Call direct TV and follow the prompts for the cancelation dept.
Tell them the issue. they will send you, free of charge, an LLC device that will act as an antenna to get you the locals until this is resolved. It's not great but better than nothing. Also ask for a discount. I got both. $20 off for 1 year.
07-23-2019 5:31 PM
I have lost NBC channels and now CBS, I guess you forgot we have a contract in which i pay you and you provide me with channels. Its no wonder you losing customers. Oh and by the way channel 570 cannot be tuned in with a free air antenna. Also your $10 one time payment is an insult.
08-06-2019 11:52 AM
@BST2018read your terms of service
Many factors affect the availability, cost and quality of programming and may influence the decision to raise prices and the amount of any increase. These include, among others, programming and other costs, consumer demand, market and shareholder expectations, and changing business conditions. Accordingly, we reserve the unrestricted right to change, rearrange, add or delete our programming packages, the selections in those packages, our prices, technologies used to deliver the Service, and any other Service we offer, at any time. We will endeavor to notify you of any change that is within our reasonable control and its effective date. In most cases this notice will be about one month in advance. You always have the right to cancel your Service, in whole or in part, if you do not accept the change (see Section 5). Credits, if any, to your account will be posted as described in Section 5. If you do not cancel, your continued receipt of our Service will constitute acceptance.
08-20-2019 10:27 AM
At least some of you got $10 credit, we were only given $5 credit. This has become a very insulting situation. We rely on ABC for our morning news (GMA) and our evening world news (w/David Muir). We totally despise the alternatives!!! You have had more than enough time to get this straightened out. GET OFF YOUR LAZY BUTTS AND MAKE THE DEAL ALREADY!!!!!! If you can't fix this by Labor Day we will be cancelling our service and going with something more reliable, something that works for the customers satisfaction, not the company's.
ENOUGH IS ENOUGH!!!!!
08-22-2019 5:40 PM
Not getting my local CBS channel and it is football season. This is a reason I will discontinue a service that repeatedly increases in price yet constantly removes channels but not the channels that should go.
09-14-2019 4:30 AM
So help me if ATT loses the ABC channels in my area, I will cancel my service. I already had to deal with ATT losing CBS for weeks earlier this summer. Hello, Xfinity are you out there?
09-14-2019 10:04 AM
The ABC channels are only affected if ABC owns your local affiliate. In my area, my ABC affiliate is owned by Sinclair. I would not be affected.
The Disney talks seem to be progessing, as short-term agreements have been made. This also seems to be good news for ACC Network.