Tutor
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10 Messages
LIVE Player Plug-in won't install on Mac OS X 10.7.5, Safari 5.1.7
Hi! I'm at this page:
http://uverse.com/uv/configure-live-player-plugin
I'm on Mac OS X 10.7.5 using Safari 5.1.7. the Java box is green with a checkmark "Java Installed"
I click the "Install LIVE Player Plug-in" and nothing happens - no download, no dialog box, nothing.
how do we get this to work?
aviewer
Expert
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10.1K Messages
10 years ago
Close Chrome & open either Safari or firefox & try the three step process. Of course, if you currently do not have either available, you would have to install the browser first.
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chinarut
Tutor
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10 Messages
10 years ago
I am on Safari not Chrome.
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aviewer
Expert
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10.1K Messages
10 years ago
a java step
install plug-in
two check boxes
So, that does not help you. But, that is what happens when it works.
I tried it on firefox & had to do the java step again & when I clicked the the next step (second install plug-in) I got no response.
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chinarut
Tutor
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10 Messages
10 years ago
[step 3] In the pop-up please click "Allow" to proceed with the installation. This will open another pop-up.
i verified i am *not* blocking pop-ups (Shift-Command-K)
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chinarut
Tutor
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10 Messages
10 years ago
*bump*
is there a better forum to report this technical issue by chance?
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cjharris2008
Contributor
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1 Message
10 years ago
Same problem here on Windows 7 in Chrome and IE10. This is a stupid problem to have.
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chinarut
Tutor
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10 Messages
10 years ago
lol - i hear ya - i'm glad i'm not alone.
if anyone has figured this out, please chime in. i pretty much have written off watching U-verse on my laptop as a "nice to have" *grin*
hope u guys move to HTML5 soon!
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