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ION TV Channel

Dear customer service 

 

U200 program, my channel guide says ION channel 195.when I try to tune in it defaults to 196 or 194.

Please advise, my channel directory shows its included in my program.

 

Thank You

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ACE - Expert
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Accepted by ACE - Expert (ACE - Expert)
Accepted by skeeterintexas
‎04-19-2019 8:45 AM

Re: ION TV Channel

By Channel Guide, are you saying the guide on your TV because it shows all channels....not just the ones in your package

 

If you look at this PDF file it shows that ION (195) is available but with the caveat: Channels not available in all areas.  ION LIFE (468) is available on U300/U450.  I have U450 and I only get ION LIFE and not ION. 

 

According to this page  ONLY ION LIFE is available and on U300 & U450.  One could therefore deduce that the PDF guide (and presumably the one your are referring to) is outdated and incorrect.

 

.

 

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