Contributor
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2 Messages
I have 1 TV that has no picture at all. Just snow
I have 4 TV's in my home. In one of my back bedrooms the TV has no picture. Not even a blue screen just coming up "snow". I have tried reseting the unit with no luck, Everything is plugged in properly. Very confused as it only effects 1 TV.
aviewer
Expert
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10.1K Messages
10 years ago
The first is the black screen & TV error message. I believe this is a loss of HDCP from the TV, through the HDMI to the STB. It turns off the U-verse video with no explanation (Explanation would be good) I think the only solid solution is to replace the HDMI with component cables that are a one way interface. More recently, a poster reported success with a shorter HDMI cable. This may work for you, or not.
The second is the list from U-verse on the blue screen saying lack of signal and suggesting things to do. ThIs would not be HDCP related. It is a momentary loss of u-verse "DSL" signal. Could be a bad connection or the RG or DVR going bad. If it hardly ever happens, I just wait a few minutes & it comes back itself. If it is problematic, call for remote test. Probably start with a new RG. If you have COAX cable check to be sure you have compression fittings & the connections are tight.
Please keep in touch on your efforts. I hope you find relief quickly.
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alexg19
Contributor
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1 Message
9 years ago
When I turn on the TV, I get the same thing. I have to reboot the TV to get the signal. I have had this service for less than a month and this has happened twice. Seriously reconsidering canceling AT&T TV. Not cool.
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mulecrazy
Contributor
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2 Messages
9 years ago
How do I check the input when my TV remote will not work? Yes, batteries good.
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skeeterintexas
ACE - Expert
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27.7K Messages
9 years ago
Your TV remote should still work. But if that's not an option, there should be auxilary buttons either on the side/back/front of your TV to allow you to make changes to input (HDMI/component/moniter/etc.).
We are so spoiled by remotes that we forget that there ARE other ways to accomplish simple tasks!
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MrEdman55
Contributor
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1 Message
6 years ago
Reset and reboot holding down the input and menu button. When screen comes on hold down the input button and star button at same time for about 7 seconds. Flash the bios if this does not fix.
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skeeterintexas
ACE - Expert
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27.7K Messages
6 years ago
The original post is over 4 years old. I hope it got fixed before now.
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arfarf22
Tutor
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5 Messages
4 years ago
remote doesn't do any good. tried every button (probably not a good idea?) also tried the "press power 10 seconds...." thing; didn't help Note: in upper left hand corner of screen, briefly:
a large number 2-smaller 0
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