11-16-2013 3:27 AM
I have 4 TV's in my home. In one of my back bedrooms the TV has no picture. Not even a blue screen just coming up "snow". I have tried reseting the unit with no luck, Everything is plugged in properly. Very confused as it only effects 1 TV.
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11-16-2013 4:09 AM - edited 11-16-2013 4:12 AM
How is the TV connected to the receiver? HDMI? Trace the cable from the receiver to the TV. Find out what input it's on and change the TV to that input and it will work. Sounds like your TV input somehow got changed.
It has worked before, correct? Just quit working?
Here is an esupport article that shows how to connect your TV with pictures and all: http://www.att.com/support_media/images/pdf/uverse
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11-16-2013 5:55 AM
11-16-2013 6:12 AM
11-16-2013 6:28 AM
12-08-2013 7:23 AM
03-05-2014 12:18 PM
I have the same problem. 1 tv in my house is nothing but snow. No sound, and the remote won't do anything. I was watching this tv last night and now when I turned it on, nothing but snow. You said, thanks it worked and now your tv is back. Mind if I ask what it was that worked? I've checked all the connections and they all seem to be ok and we've had no storms. Any help would be appreciated
03-05-2014 12:27 PM
03-27-2014 5:54 PM
The ONLY way to clear my problem (while watching TV, my screen suddenly goes to snow) is to power reset the AT&T receiver. This problem happens about once a week. I now have a new TV and a different HDMI cable and it is still happening.
03-27-2014 6:43 PM
03-27-2014 6:50 PM
03-27-2014 6:59 PM
03-28-2014 1:37 PM - edited 03-28-2014 1:43 PM
aviewer: I have noticed that HDMI on the DVR box, itself can be an issue. I have one more HD set, with HDMI and it, on a non-DVR box, is fine. Once or twice a week, the picture on the DVR set will go black and the TV's signal status will pop up, with the resolution flashing. Power cycling the TV, usually fixes it. Once in a while, I will get a long winded U-Verse HDCP error box with like 7 possible issues. Power cycling the TV or the DVR will fix. Sounds like a firmware issue with the DVR's.
You know what the rub is? This error always happens at a key point in a show, movie or game!
03-28-2014 2:25 PM
02-23-2015 11:19 PM
When I turn on the TV, I get the same thing. I have to reboot the TV to get the signal. I have had this service for less than a month and this has happened twice. Seriously reconsidering canceling AT&T TV. Not cool.
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