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I am having a problem with a receiver Bad Feed and pixilation on all channels

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I am having a problem with a receiver Bad Feed and pixilation on all channels

I downgraded my service last week and ever since  I have been getting bad feed and pixilation on one receiver on my living room TV and it is driving me crazy, it is infrequent, but happens on all channels, all recordings work perfectly.

The set at the DVR is working ok and I only have one receiver, I have tried resetting modem and both the DVR and Receiver.

As I said it started right after downgrading from U300 to U200?

Thanks in advance for any help, KARL

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Re: I am having a problem with a receiver Bad Feed and pixilation on all channels

Hello @Klibert
To fully assist with this issue further, we will need to look over your account in more detail.

I am sending you a private message (PM) to help in this matter. Please check your forums private messages by clicking the Forums Inbox. Locate the PM from ATTCares and reply to my message with your specific account details.

I look forward to your response and the opportunity to help you!

Charles, AT&T Community Specialist



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