Cottontail's profile

Tutor

 • 

2 Messages

Sunday, October 22nd, 2017 2:40 AM

Guide is showing “No information Available.”

Guide not giving any show information. Just states “Getting Information” on all channels. What is going on?

Accepted Solution

Official Solution

Expert

 • 

15K Messages

6 years ago

Reboot your dvr (pull plug for 15 secs.).  If that doesn't fix it reboot your gateway (pull plug for 15 secs and let it fully reboot) then reboot the dvr again.

Accepted Solution

Official Solution

ACE - Expert

 • 

27.6K Messages

6 years ago

When in doubt, reboot.

Contributor

 • 

1 Message

6 years ago

Followed steps above and Still not working including info button

Tutor

 • 

2 Messages

6 years ago

Thank you. I found a solution last night from another posting. It worked. Thanks again for your reply. 

Go to Menu. 

Go to Options. 

Go to Restart

Click OK. 

Confirm ok to start Restart. 

 

 

New Member

 • 

2 Messages

2 years ago

No menu button available on my remote, but found settings, found restart.

All recordings came back as well.

Thanks

New Member

 • 

2 Messages

2 years ago

Also,

being 105 years old, would love to get the GRIT channel: old westerns.

Anyone able to find anywhere?

ACE - Professor

 • 

5.2K Messages

2 years ago

@gbrodska 

I’m with ya, bud.  The deal with a station like that OTA one is U-verse has never carried sub channels, so unlikely we’ll ever see it happen.  

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.