- edited 02-08-2016 7:28 AM
Repetitive question, apologies in advance.
New UVerse service as of November, 2015. All HD channels fill our 46" Sony Bravia HD 1080 widescreen format - except - local Fox 35 (1003) which shows the infamous black bars top & bottom. Further, the picture is actually cropped, not just reduced in size ie: even the "Fox 35" logo at bottom right of screen is cut in half. Top program banner is also cropped / cut off as well. It is the "only" channel we experience any type of black bar issue, unless the programming or commercial is broadcast in SD - which we understand.
Confused why only (1) channel would present this issue. Called UVerse, to be told it was a station broadcast issue, not UVerse.
However, we have a 2nd "Sony Bravia HD" TV, smaller wide-screen size (25"). This TV is on an HD antenna feed only, not UVerse - and the same local Fox 35 station fills the wide screen format perfectly.
Are we wrong in thinking - if the broadcast feed (antenna) is received in a proper / full HD widescreen format, and the UVerse feed via HD channel 1003 is cropped - doesn't that infer the issue is between the local station feed to UVerse - and Uverse's distribution of the channel in a different format ?
Thanks for enlightening - not a tech pro.... but confused.
- edited 02-08-2016 7:37 AM
@CadenceSonyTV ATT does NOT take the OTA feed, they have a dedicated line feed. The staion must be sending something goofy down that line and I'd call the station and ask them about it.
Anyone around you have Uverse too? Could ask to see their 1003 image. It doesn't sound like the SD version, many now are just letterboxed around a small 16x9 image and still see everything.
Please NO SD stretch-o-vision or 480 SD HD Channels
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02-08-2016 3:36 PM
I have FOX 35 Orlando and also have a 46" Sony Bravia TV. I am not having any problems with channel 1003. Every once in a while I see black bars on other channels but this is due to the program being broadcast.
Have you tried the zoom/stretch for channel 1003? This may help if you watch a lot of programming on 1003.
02-08-2016 4:00 PM
- edited 02-09-2016 6:20 AM
Unfortunately, neighbor uses only UVerse Internet & Phone. Still searching for local TV picture comparison. We reside in rural area.
Below pics show issue. Weird it is only occuring on one channel (1003).
- edited 02-10-2016 12:44 PM
I have the same issue with my 60' Samsung. The funny thing is that it only happenes on this TV. I have another Samsung 55 and Visio 32 and none show the anoying bar. I have changed HDMI cables ports with no luck. When I tune the channel I can see the full screen for a split second before the TV adds the bars.
Another thing I just discovered is if I change the resolution to 720p the bars are gone.
02-10-2016 1:14 PM
It would be of interesest to see if the same problem occurs with a component connection.
Can one of you scrounge up the RCA ended cables display analog video?
02-10-2016 3:02 PM
Here is another interesting test. I connected the wireless reciever to the tv with the bars and it worked fine; no bars. So in my case the DVR (8010) is the one that is having problem tunning this channel, the wired and wireless recievers work fine on the rest of my tv's.
02-10-2016 4:45 PM
- edited 02-10-2016 4:51 PM
I will try that. The part that I don't get is that this only happens with HD channel 1003 (FOX 35).
02-10-2016 5:16 PM
When I first saw this thread I thought it was typical "smaller" picture.
The fact that it is extremely limited to one channel & STB/TV is very odd.
The post about it failing on 1080 but not 720 led me to review the thread & see the pictures & see that the picture is not alligning correctly with the screen.
I believe there is some small digital anomaly in the signal such that the TV cannot process it correctly. Maybe compare it to when the lip synch is off. The digital signal is off enough so that the result is not correct, but good enough so that it almost works.
- edited 02-11-2016 11:23 AM
My feed to the Pace 8010 is direct ethernet cable from the NVG599.
This "cropped (top & bottom) did not occur with the previous Cisco DVR.
We called the local (Fox 35) station - no response from engineering. Today, we mailed a letter with the same pics shown above. Doubt they will address a single viewer issue - but it seems there are more than (1) having this issue with this particular station. If I receive any response - I'll update post here.
Still unsure if this is a U-verse, Pace 8010 DVR, or Fox 35 signal problem. But if all other stations are being received without the cropping - why is this one station picture cropped...
Will advise of any update.
- edited 02-11-2016 7:55 PM
It's not a station issue. It's all Uverse. I just switched from Brighthouse and I never had this problem.
Many DVR's do not play well with HDMI. I'm this close to switching to component, myself. My issue is audio dropouts.
Installers are suggesting now to put the DVR on the least used TV in the household.
02-12-2016 3:36 AM