Default to Favorites when pressing Guide button?

Teacher

Default to Favorites when pressing Guide button?

Is there a way to default to the user Favorites when pressing the Guide button instead of showing the gazillion channels in the lineup?

 

The Enter(Zoom) button is a good shortcut alternative to pressing the Menu button and then browsing to the Favorites, but the browser to go to whichever was last selected and used.  If I can't make it default to the Favorites then it should at least go to the Favorites if that is what I used last so the next time I press the Guide button it should go to the Favorites.

 

Maybe the Hide Channels is another way to do this, but then I have to go through the gazillion channels in the lineup (which lists everything, not just my subscription channels) and click to remove them.  So in essence through Hide Channels the Guide mirrors my Favorites?

Message 1 of 54 (29,381 Views)
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Accepted by topic author clmoore3rd
‎09-30-2015 1:39 AM

Re: Default to Favorites when pressing Guide button?


clmoore3rd wrote:

 

Is there a way to default to the user Favorites when pressing the Guide button instead of showing the gazillion channels in the lineup?

 

The Enter(Zoom) button is a good shortcut alternative to pressing the Menu button and then browsing to the Favorites, but the browser to go to whichever was last selected and used.  If I can't make it default to the Favorites then it should at least go to the Favorites if that is what I used last so the next time I press the Guide button it should go to the Favorites.

 

Maybe the Hide Channels is another way to do this, but then I have to go through the gazillion channels in the lineup (which lists everything, not just my subscription channels) and click to remove them.  So in essence through Hide Channels the Guide mirrors my Favorites?


You can use the hide channel option to only see certain channels when you press the Guide button.

Message 2 of 54 (28,126 Views)
Highlighted
Tutor

Re: Default to Favorites when pressing Guide button?

Ok.  Favorites is something I and I would think others use frequently...soooooooo...why does att code their remotes to be click happy....3, 4, 5 clicks to get to favorites...toooooo many click att.

Message 3 of 54 (27,084 Views)
Teacher

Re: Default to Favorites when pressing Guide button?

[ Edited ]

This is a rather inconvenient solution, texasguy. In fact, the originator of the question brought that very issue up, saying that in order to hide channels we have to muddle our way through a gazillion channels, since the Guide shows ALL channels, not just the ones we have subscribed to.

 

What's the point in having a Favorites list if you have to jump through hoops to get to it? As I said, this is an inconvenient process and quite frustrating. And why make us have to spend an hour or more to "hide" channels as we wade through a gazillion channels that we don't even get?

 

I just switched from DirecTV to Uverse a couple days ago, and I realize that it'll take awhile to get used to the changes, but there are some things about DirecTV I really liked. As in, being able to put a favorites list as the default, and the very handy Quick Guide that brings up our 9 most-watched channels for quick switching. If DirecTV truly is a sister company to Uverse, as the salesman told us, why can't AT&T copy those features?

 

I consider the Favorites issue a HUGE inconvenience, and I'm not sure yet whether Uverse's benefits will outweight the inconveniences. At least I have 30 days to cancel if I want. Believe me, the Favorites issue could become a deal-breaker. I mean, really AT&T? Why the heck did you give us a Favorites option if it's a pain in the neck to use? Can anyone on this forum tell me that they actually use the Favorites list?

Message 4 of 54 (26,754 Views)
Teacher

Re: Default to Favorites when pressing Guide button?

Here's an idea: The remote has those colored A B C buttons that seem to no longer have a function. Why not use one to bring up the Favorites menu and one to bring up a Quick Guide (like DirecTV has)?

Message 5 of 54 (26,748 Views)
ACE - Expert

Re: Default to Favorites when pressing Guide button?

CastleLyons - Re: Can anyone on this forum tell me that they actually use the Favorites list?

Yes, I use it. Initially, I did not because of the "too many clicks to access" problem & I seemed to only need to navigate short amounts of the full guide & I will not use the hide process (cannot bring myself to call it a feature). Got used to it. It is only three clicks & it does work. Poor IR kept me from making the three clicks one button on my Logitech Harmony remote.

Using the colored buttons for favorites is a good idea. Anything to get one button. It is probably the easiest way to get there.

A more robust and elegant solution is a two step process. A setup step under options that determines all future trigger steps & a trigger step - one button access while watching.

Setup possibilities inlude full, shortcuts, favorites applied to guide button and chan/up down or different ones to different colored buttons.

Favorites and multi-view selection need to be allowed/selected as same or different.

The futuristic method would be a menu pullout from the screen edge activated by a wireless mouse. It would be more movement & clicks on the mouse, but only requires one generic kind of movement and click as opposed to finding specific buttons on a separate remote - Selections are easily seen on the TV screen. Since, everything is software driven & no IR it is easily changed to maximize efficiency & works every time.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 54 (26,735 Views)
ACE - Professor

Re: Default to Favorites when pressing Guide button?


CastleLyons wrote:

Here's an idea: The remote has those colored A B C buttons that seem to no longer have a function. Why not use one to bring up the Favorites menu and one to bring up a Quick Guide (like DirecTV has)?


 

Why not? I don't think those A,B,C buttons were EVER used! Use one for "favorites" and another for "closed caption" and make a lot of people happy.

 

With Microsoft selling the software the boxes run on, (or something like that) maybe we'll see major changes and improvements in the next year or so. Who knows.

 

Hiding channels takes about five or six minutes at most and is a good way to slim things down. I immediately hid all shopping, religion, things that were in SD that I knew were in HD, and unsubscribed channels and made my life a lot better.

 

The trickiest thing to block was the various premium channels not named HBO or Cinemax. Some are in HD and SD and others are in SD only.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 54 (26,719 Views)
Contributor

Re: Default to Favorites when pressing Guide button?

That is no fix.  This is a frustrating situation, and it seems that AT&T SHOULD do something besides post some convoluted response, that really doesn't fix it.  I'm tempted to go back to Direct TV, at least there, FAVORITES were FAVORITES.  If one of the head gurus reads this PLEASE get me an answer!

Message 8 of 54 (25,538 Views)
ACE - Expert

Re: Default to Favorites when pressing Guide button?


clancyga wrote:

That is no fix.  This is a frustrating situation, and it seems that AT&T SHOULD do something besides post some convoluted response, that really doesn't fix it.  I'm tempted to go back to Direct TV, at least there, FAVORITES were FAVORITES.  If one of the head gurus reads this PLEASE get me an answer!


AT&T didn't post any response, convoluted or otherwise.  Another AT&T U-verse subscriber like yourself posted what he believed was useful information.  You may take it, or leave it, as you see fit.  I agree that the favorites features could be more readily accessable than they are, but removing unwatched channels from the main guide is a very useful work around.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 9 of 54 (25,481 Views)

Re: Default to Favorites when pressing Guide button?

I just replaced my DirecTV service with AT&T Uverse and I must say that the "favorites" on Uverse really suck! Why go through all the trouble of setting up favorite channels if you still have to flip through all of your subscribed channels? With DirecTV I set my favorite channels and just selected the up/down channel button on my remote and it only flows through the channels that I have set as favorites. The "favorites" in Uverse only works when you call up the guide. Who wants to have to call up the guide when you just want to channel surf? How difficult can it be AT&T to set favorites and only have to surf through your actual favorite channels?

Message 10 of 54 (23,294 Views)
Tutor

Re: Default to Favorites when pressing Guide button?

Based on the number of views in this thread I guess I am not the only one wanting easier acess to my favorites! The enter/zoom thing doesn't do anything but let me put a check mark by it. Making a favorites called all channels and then hiding the channels on the main guide would be an option EXCEPT there is NO option to SELECT ALL channels! I have to check each box individually (as previously mentioned including channels not in my programming!) Wow! Unused buttons that can't be programmed ? ( a, b and c ) and also have no function? Not efficient. Maybe all 5000 viewers need to complain!

Message 11 of 54 (22,858 Views)
ACE - Expert

Re: Default to Favorites when pressing Guide button?

cwren - The zoom button access has been broken for over a year. When it worked, it really was not much better than MENU access =

MENU
Down arrow, Down Arrow
OK

You get used to it
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 12 of 54 (22,856 Views)
Teacher

Re: Default to Favorites when pressing Guide button?

I do not consider the anthing I have read here as a solution to the absolulty horrid support ATT Uverse has for accessing the favirtes in your guide.

 

On Dish hit guide twice and you select which list you want the guide to show - any one of my favorites I set up, all channels I GET, all HD channels I GET or all channels. There after the guide brings p the guide in whatever format I had it in last, and if I want to change it I just click guide again - no need to go rummaging around in setting menu with several clicks.

 

Another neat Dish feature which I don't know if U-Verse does or not is that when you have a free weekend preview of HBO etcetera, the channels automatically pop up in the guides while they are active and automatically disappeared when the free weekend is over.

 

Come on AT&T - you are letting the software and features of your U-Verse box get out dated and obsolute.  Evidently NOdevelopment is being done here.

Message 13 of 54 (22,820 Views)

Re: Default to Favorites when pressing Guide button?

[ Edited ]

How and why this post is marked "Solved" is a msytery I won't attempt to "solve"...

 

Regardless of whether anyone actuaIly watches them or not, ATT itself touts that the top tier has 450 channels (U450). Given this, it is downright unfathomable why there isnt a one-button method to activate Favorites. And while I am fantasizing that a corporate behemoth will bother to deliver on actual customers' needs, here's how I wish it would work: 

  1. Allow the Favorites lists to be set up online or through the mobile app
  2. One-button to move through all my Favorites lists with successive pushes of the button
  3. Currently selected Favorites list applies in all areas of operation: guide, channel-surfing, etc

 

Message 14 of 54 (22,768 Views)
ACE - Expert

Re: Default to Favorites when pressing Guide button?

It is marked as solved as this is the best answer possible given the current state of the software.  The best way, in the current software, to have a list of your favorite channels is to hide the ones you don't want from the guide.

 

Summary: Should there be easier access to favorites?  Absolutely.  Is there?  No.  What can a subscriber do now?  Hide channels.

 

There has been some speculation that the sale of the underlying technology platform (Mediaroom) from Microsoft to Ericcson may mean some better UI on these boxes.  However, I'm a little worried that the millions of old boxes AT&T has deployed may not have the horsepower to run the new se xy interface.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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