02-21-2013 8:17 AM
Recorded shows freeze on just one TV. Anyone else having this problem?
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02-21-2013 10:46 AM
On the set that recordings freeze on, restart the receiver and tighten the coax/ethernet connections (for the RG) to it.
Do a power-drain restart on the RG, too. Unplug the power from it, wait for 2 MINUTES, and plug the power back in. This ensures that the RG gets a fresh and fast connection to the ATT network.
02-21-2013 2:55 PM
Residential Gateway. The main box with all the lights on it.
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02-22-2013 6:33 AM
Thank you very much, that worked!!
02-24-2013 7:25 AM
No problem Barbara. If you have internet and phone subscription together with your TV, the RG power-drain procedure helps, too.
Phone dropping calls
Freezing live TV
Intermittent internet connection
No service on multiple TVs
02-24-2013 7:39 AM
Thank you, now that I know what the RG is I will remember that!!
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