Control DVR online


Control DVR online

So really like the online way to setup recordings and manage the DVR.  It seems I have no problems scheduling recordings and what not, however the other day I tried deleting some of my already recorded shows.  They disappeared from my online view, but when I went home they were still there.  I checked online again and they were still showing as recorded shows.  I tried again and it did not work.  I eventually deleted them manually via the normal way.  Am I doing something wrong?  Is this something I'm supposed to be able to do?  If it's not, why does the option exist online?  It's not a huge deal, just curious.

Message 1 of 4 (3,434 Views)
Accepted by topic author BigDog43
‎09-30-2015 1:39 AM

Re: Control DVR online

There is a bug in the online DVR web management application that causes this issue if you attempt to delete more than one recording at a time.

It works if you delete a single recording, wait for the DVR to complete that task, and then go delete a 2nd recording.

AT&T is aware of this bug, but has not fixed it.
Message 2 of 4 (3,431 Views)

Re: Control DVR online

[ Edited ]

If you see this problem occurring with single deletions, reboot your DVR.  As SomeJoe mentioned, there is a bug in the WRA if you attempt to delete multiple programs at the same time.

Message 3 of 4 (3,431 Views)

Re: Control DVR online

Message 4 of 4 (3,415 Views)
Share this topic

Having service trouble? There is an app for that!

Click here to check it out or text myATT to 8758 to download the app. You can quickly and easily resolve your service woes!

You will also find some helpful articles below.

Additional Support